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"Location, parking"

"The staff is extremely accommodating and couldn’t be more pleasant. The interior bar is so cool — This is one of the oldest buildings in Innsbruck. We also had dinner there and it was fantastic — gourmet. And to top it off the location is within walking distance throughout the town. We highly recommend it."

"이 호텔에서 제일 좋은 스위트룸을 예약했는데 들어가자마자 후회함. 방 레벨도 너무 낮고 제일 비싼 스위트룸인데 레이크뷰가 하나도 없었음. 제일 기대한 호텔이었는데 실망이 너무 큼. 냉장고에 물이 있었는데 어디서 가져왔는지 병에 수돗물을 넣어둔 느낌.. 며칠간 예약 없었으면 열려있는 물병에 물이 며칠 방치되었을지… 남편 생일 기념 여행이라고 했는데 축하 메세지도 하나도 없음. 그나마 좋았던 것은 조식은 나쁘지 않았고 조식에서 보는 레이크뷰는 좋았음. 할슈타트 내의 위치도 나쁘지 않음. 그냥 패밀리 룸이지 스위트룸이라고 하면 안될 것 같고 이 호텔 예약할 거면 일반 레이크뷰 룸으로 예약하는 것을 추천. 같이간 4명 모두 이 호텔 스위트룸에는 실망했음."

"Average. Air conditioning not working in a very warm room. Opening window is noisy as the hotel is next to a busy road. Check in was ok. The gent who served my wife and I didn’t mention the complementary Welcome Card which gives discounts for attractions and free use of public transport. Some marks on the corridor walls where the cleaner’s trolley has been. "

"Love the hotel. EXCELLENT location for old town and the restaurants. Would definitely stay there again anytime. Wonderful"

"Great location only a few minutes walk to the train station and a mall including a grocery store. Rooms are lovely with gorgeous big windows showing the mountains and AC was perfect. Also had an excellent breakfast buffet with plenty of choices. I do have to say the pillows were awful offer no support whatsoever. Did have an issue with housekeeping where personal items were moved (I.e clothes were put into my open luggage from a chair, medication also put into the luggage, and toothbrush being moved); do not appreciate the stress of having to look at all my things to make sure nothing was stolen since my personal things were moved around. Overall I do recommend."

"The stay was good with the exception of parking stresses and their rooftop bar being closed...a key reason to choose this hotel over others in the same area"

"Location Staff Ibrahim at front desk amazing friendly nothing to much for him also speaking 4 languages always useful in a great hotel"

"friendly staff"