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"All around a good stay"

"good location"

"Overall this was a great stay. Especially if you want to cook most of your trip! The kitchen comes fully quipped with utensils and bowls/plates. Literally as if you were living by yourself in a apartment. I was expecting an apartment vibe, with a kitchen etc, but I didnt expect to have utensils and such so that was a great surprise. I arrived at 9am, so I was expecting to get in my room later on. Although, there was an option for early check in, so I went ahead and requested, but only if it was easily available. If not, I was going to have them store my luggage so I could roam. I got in my room early and settled in so that was fantastic. Walking distance to majority of places! I went to the harbour most of my time, but if the walk was more than 30 minutes, and I was tired, I'd just uber instead. I'd stay here again for sure! "

"Always great to stay at Sky City"

"It was located close to walking distance to the water and nice shopping and restaurants."

"We have been travelling to 6 different cities in NZ and this by far was the best hotel. Loved every thing about it from the layout of the rooms, amenities, courteous staff. The breakfast was included. It was amazing! It had the best value for your money. Well done !"

"Holiday Inn is in the City Centre and very convenient to shopping and restaurants. Everything is within walking distance. The room was clean, quiet and comfortable. The bed was incredibly comfortable. Breakfast was fresh and good."

"Nice hotel with all the amenities. Nice restaurant. I really wanted to love this hotel but we had so many issues I just can’t. When we arrived at 3 pm our room wasn’t ready and kept getting different excuses. Finally got in at 4pm which wasn’t great after 2 days of flying. Then that night at 5:00 in the morning, someone got into our room with a key. Thankfully we had the safety latch on so they could only open it a few inches but for seniors to be woken in the middle of the night like that was unacceptable and quite scary. Then the next morning when we went down for breakfast which was paid for with our room and they didn’t have us on the list, so we knew something was up. Approached the front desk and found they had us as a no show so the middle of the night intrusion was because they gave our room to someone else. Which caused the next problem. When we went up to our room after our meeting with the manager our key no longer worked. Took them a while to figure that one out. Figured we were done with problems but then again the next morning we were not listed at the breakfast again…another oversight. Which incurred more apologies. I don’t think I have ever had so many apologies in the course of two days that never amounted to much. Apologies are fine but when problems keep occurring it becomes irrelevant. So again I loved everything about this hotel except the customer service so therefore hate to say that I cannot recommend it! "

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