"It's been a while since I've seen such a genuine passion for customer service- from the owner, front desk, and housekeeping.
I look forward to making this a regular stop when in the city. "
"Stayed at the Grand Chancellor Auckland and honestly, the rooms were great, the location was spot on, but let’s be real—the true five-star experience was the bar staff. I don’t know what kind of magic training they’ve had, but I’m convinced they could mix a cocktail blindfolded while simultaneously solving world peace."
"This was a great stay while in Auckland. Near to so many great cafes and the room had a washer/dryer so we could do laundry as we were in New Zealand for 25 days. The bed was very comfy and the room spotless. Pennie was exceptionally helpful and so flexible with an early check in and giving us good suggestions on what to do, where to go and where to eat. A fabulous experience. "
"The hotel itself has a really cool vibe throughout. Everything is well-maintained and also retro chic. The restaurant is fantastic. We went to high tea and cannot say enough about how wonderful the offerings were. The staff is extremely friendly and the rooms were super comfortable and clean. Also, have to say the tub was fantastic and very deep so made for a wonderful evening hot soak with bath salts readily available!! The only thing I will say is a possible negative is that the parking garage...
"The location is very good. Near to shopping street ,super market. The room is clean and view is nice ,
night view also.
Bathtub, kitchen, microwave, ,refrigerator, swimming pool, fitness gym, all we want is there . (dish washer is out of order . The repairman can't come during our stay.)
We have never heard of Avani before, but we were satisfied with your hotel.
"
"I loved this hotel. Honestly, this is now one of my top 5 hotels to stay. The hotel and room were esthetically beautiful. The staff were friendly, professional and knowledgeable. The room was clean and the bed was comfortable. I loved the sustainability focus. It was in a great location and I had a beautiful view.
I will definitely be back. "
"The hotel was really close to bus stops so if you don’t want to rent a car it’s very accessible. The breakfast was delicious. The bacon and egg bap was my favorite. Definitely recommend. "
"Modern and clean. Rooms have up to date technology and automations (the blinds and lights open and turn on upon arrival). You will not regret staying here. Tons of shopping and food just a few steps away. Easily the best place to stay in Auckland proper. "
