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"The place is no just old but pure dirty Room smells like smoke as the window based air ondirion sucks the air from outside in and all smokers are outside ! Bathroom had no shampoo no soap Shower does not drain Electrical socket will not let you unplug it Phone calling the front desk does not work Overall terrible "

"Everything was 5 star!!"

"Will stay there againl"

"1) The $100 deposit got charged rather than a hold; the staff then printed out a paper saying the charge did not reach the Heritage inn, and charged another $100 from my credit card. 2) When I asked to extend my stay, requested to charge another $100 after charging for another day. I refused to pay $300 for deposit; and exited. 3) Currently, heritage inn has $407 withheld that needs to be refunded. 4) The staff seemed Asian/African but “refused” to cooperate with my stay at Heritage Inn."

"Our electricity went out one night, so did the generator. It was a big storm. The staff was very nice. They need more front desk help. Housekeeping was wonderful. They clean beautifully. The room was big. I could live there."

"Nice place. Clean room. Comfortable beds. Excellent breakfast. Keurig in room. Staff provided good customer service. Great location. Near stores and expressway."

"Super friendly staff."

"The hotel I stayed at was amazing, and I will return to it when I visit family again. They don't have a bellman because it's not that type of facility. Despite this, they assisted me with my luggage when I arrived and left. Due to my disability, I am unable to lift my suitcase either from my car or within the hotel. Upon my arrival, they sent someone to assist me, and my suitcase was heavy. He came into my room and put it on the luggage rack. I have no idea what I would have done without their assistance."

"Lack of lighting. Nobody at the front desk answers the phone. The sound of traffic was loud all night and disrupted our sleep. The push carts were all wobbly. Not impressed. Guest kept knocking on our door and disappearing. Will not return."