nights. Prebooked. We went out for the day on the second day to come back and find our room keys were frozen and didn’t work. Also, even with the “do not disturb “ tag on the door we noticed someone had been in the room. The breakfast was terrible. Little chunks of something brown in the eggs both days. Nasty.
It was lovely and staff was friendly and courteous. And Continentalbreakfast was on point . Hotel room was clean and the beds was very comfy. I slept like a baby
We were traveling through and needed a room for the night. This place had excellent reviews and I thought the kids would like the pool. The first room we were given had visibly soiled sheets. We asked to change rooms and were given a room with a broken curtain rod for the bathroom shower curtain. The kids did enjoy the pool for an hour or so. Breakfast was mediocre.
The first room I was given a cockroach crawled out from under the bathroom sink. I was given a new room promptly and by a friendly receptionist. The second room had feces on the outside of the front of the toilet bowl, but I was too exhausted to bother and just cleaned it myself. Both rooms had clean sheets but very clearly I clean comforters which the front desk explained they don’t wash as often bc they are too bulky for the maid carts. She was happy to give me extra sheets to cover up with and the hotel was otherwise seemingly clean and tidy.
Overall it was (again) a good stay. The disappointment this year were a large group (about 4 or 5 couples/families) of people on our floor still celebrating New Years at 5.30a.m when we got up to leave, leaving their doors ajar for the noise to carry through the halls. May not hurt to consider have desk manager or ??? do a quick hall walk every hour after midnight or .....
All the staff was super friendly from the desk clerk, breakfast lady, and front desk manager. My husband was most impressed with the water pressure in the shower.
This was a fantastic find! The check-in was fast and staff were very friendly. The room and everything was clean. The kids loved the pool with the slide. Breakfast was just right. Would book here again!
The room ceiling was cracked & split with a myriad of mismatched repairs. The carpet was filthy, ruined my socks. The bedspread/comfortable had spots on it. However, the bed was comfortable and we liked the pillows.