"- The lifts are definitely not enough to support the number of rooms they have during breakfast/checkout. Waited at least 5 lifts for 10 minutes just to get down to the 11th floor, then have to wait for another lift at 11 floor to ground floor (I stayed at the North Tower)
- You have to change lifts for North Tower at 11th floor
- Hotel is a bit dated
- I'm not sure if due to the crowds, but sometimes the staff seems moody. Checkout was very, very busy and slightly chaotic and took about a 15 minute wait.
- There are only single beds for Premier rooms, no king bed.
There were 2 pools at the hotel - 1 open till 7pm, the other till 9pm. Towels are provided. Gym is opened till 7pm. The hotel is kept clean though, and provides the basic amenities like toothbrushes, cotton buds, shampoo etc. I do have to give kudos to the staff at the dropoff area - always with a smile and helping with doors and luggage.
Slight note that the highway in front of the hotel was undergoing works so traffic was much worse than usual."