Search Hotels Near Arts on Main, Charlotte

"I think that when they have an event in that hotel and people decide to stay there for comfort, they should be a little more considerate and flexible with check-in times. I sent many messages and emails, and the answer was always that there was no availability, but if I paid a fee if it was possible."

"Breakfast is not included and they charge $11 extra per night for parking. Hotel is older property and lots of noise from planes at airport."

"Hotel was better than I expected. Excellent! I will return!"

"This hotel is a bit older then the pictures show. It's a bit worn (old carpet and furniture) but still clean and convienient to the airport. I will say some of the freindliest staff members I've dealt with in a while. Very nice people, good internet. Flat mattreses where not the most comfortable but it is a quiet hotel."

"Everything was fine except one elevator out, but it was that bad of an inconvenience "

"Extremely rude staff didn’t have anything together made"

"Terrible place to stay. First the bathrooms downstairs don’t work, area always smell like dogs, they don’t have ice , yeah, we always only ice trays, the floor is dirty, the staff is very weird looking, you have to ask for everything at the front desk. I hope they have it, they didn’t have an eye no plug. , they didn’t have a iron nor a plug for the sink and the beds are terrible to sleep on"

"Rooms smelled horrible/bad, front desk staff some were great, some were not helpful at all."

"The airport shuttle was prompt but the driver confusing about which Hyatt I was going to, insisting that I tell her what phone number I called for a ride. The staff from all 3 shifts that i encountered were overall “indifferent”. I needed help with my luggage and there was no one to assist. I could accept that at night but in the daytime at check out that was ridiculous. I was told that housekeeping would normally help, but they weren’t available. I am disabled so it was a struggle for me to get my bags on the cart and down to the lobby as I waited for my ride. I had asked for a late check out but was denied only after they asked my room number and my name - hmmm. I saw a housekeeper as I was retrieving a cart so I asked the front desk clerk if that housekeeper could help me with my luggage and she said “No, they are all on lunch break.” (So if they were all at lunch, then they weren’t cleaning rooms so why couldn’t I have a late check out?). Breakfast was very disappointing. I was really looking forward to breakfast since I had stayed in a Hyatt Place only one other time, in Atlanta, and it was really great. This breakfast did not compare. "