โรงแรมและที่พักแอร์โรว์เฮด วิลล่าส์

"Left my gold ring on the side of microwave tried reaching out to staff about it they asked me to leave a message to the manager , they haven’t called back seem too not be interested in helping out at this point I’ll take the loss yeah it’s my mistake but atleast have some type of effort in helping out or reaching out would be nice, I run a business and I know the moment I get a whiff of something shady going on that would be a priority oh well just don’t leave your stuff in hotel rooms. I even...

"Thank you for the awesome experience!"

"Staff very helpful"

"Very chill spot"

"Area is very rough. Alot of homeless people around the hotel and VERY limited parking. Did not feel safe there and they were unwilling to refund me for the second night even though it was my first night there."

"Great place to stay."

"Big clean room"

"pretty quiet except road noise. close to lake, and stores"

"Very clean, remodeled rooms, comfortable, and easy parking. I easily checked in late at night to a very clean room. This place is an excellent value. I stayed here two years prior to this stay, and both times were a great experience"

"All night I was not able to sleep I got allergies"

"Clean room & etc...."

"Room was clean but some of the fixtures etc. are older and need some attention. Also, the electricity got shut off each night for about 2 hours. I know this is not controlled by the hotel and they have no recourse with this issue, but it is a little frustrating."

"We had a wonderful stay in the Carriage Suite at the Knickerbocker Mansion and Estates. The suite was spacious, comfortable, and beautifully maintained, with the perfect mix of historic charm and modern comforts. The property itself is peaceful, quiet, and a great place to unwind after a day of exploring Big Bear. A special thank you to Patrick, who was incredibly friendly, welcoming, and helpful throughout our stay. His hospitality made us feel right at home and really added to the overall...

"The location was easy to access yet secluded and quiet. The staff were extremely helpful and friendly. Room was a good size for our small family."

"Thin walls, broken side table, no clock or phone, poor towels & lighting, unkempt deceptive spot w/zero curb appeal. Cheap interior finishes, clean room but perfunctory service (single cup by coffee pot in office). No in-room phone & a misconfigured TV required walking to office for brusque service. Nonfunctional wifi, tv overloaded & throttled. Overpriced for unpleasant inhospitable bare-bones motel."

"Overall and good location to stay, close proximity to the lake. However, not good for fishing. Too much grass near the docks. Room was spacious and shower was fantastic!"

"The hotel was exceptional for a 2.5-star establishment. With a bit of renovation, such as installing more secure doors and improving the overall appearance, it could easily move up to a 3-star rating."

"Ok. Low price. Easy to get luggages from the car because the parking is close to the rooms. "