Search Hotels Near Ameristar Casino Kansas City, Kansas City

"The room was great . Although the staff could have been a little more friendly "

"Security staff needs to be trained properly. "

"Everything was fine until I went to leave the next morning. When I tried to take my shower, there was no water pressure in the shower, and no hot water. So no shower to start my day. I informed them on checkout, and there was another gentleman who also had the same issue. We were given points, which is great, but really doesn't do much to make up for having to go to work away from home without being able to take a shower and clean up for the day. "

"Stay was clean and comfortable "

"Rooms and hotel were clean and staff was friendly. The shower had very little water pressure and temperature was about 2 steps up from cold, barely lukewarm water temperature. "

"The pool was pretty nice. The Personnel is the problem. Do not have a clean culture, nor a service culture, no towels in the pool area, the Hotel was dirty in the open areas, hallways. Our room had a pretty bad mattress and no response to change it. We stayed 3 nights and no resolution. The Hotel Asset is pretty good, but the staff in front desk... always in their phones,and hanging around..."

"Booked on expedia, double booked our room I had booked, TV didn't work, free breakfast is essentially false advirtisement, water pressure was awful, no coffee in the room. "

"Room smelled stale upon entry. Running fan continuously seemed to help. A/C was extremely loud when it kicked in."

"The was clean but smells a lot of cigar. I asked to change me to another room but they said they were all book but they provided an odor refresher machine and worked perfectly. Quiet hotel and area. Nice breakfast "