"Great experience!! The staff is friendly and accommodating and the location was perfect! Our room was super cute and comfortable, and the amenities were helpful. We will definitely stay here again next time we’re in the area!"
"We booked this spot last-minute during an unexpected overnight layover in Philly and were so glad we did. The location in Old City was perfect—super walkable and felt very safe, even walking to grab a late-night Philly cheesesteak after 11pm on a Saturday. It was a little chilly, but still such a fun way to experience the neighborhood.
The property itself was beautiful—exactly as pictured, but honestly even better in person. It was spotless, stylish, and incredibly comfortable. We saved it to...
"Bed was very comfy, room was really fabulous and the Innkeeper was a treasure! He goes out of his way to help you any way he can and he really cares to make you stay a positive experience"
"The staff was friendly, attentive and helpful. We reserved two rooms, and they were able to place them close to each other. Surprisingly difficult in more hotels. "
"The property was a little difficult to find, and parking was super expensive. However, the room itself was GORGEOUS. The staff was exceptional. We felt safe in the city, and we were within walking distance of so many restaurants and sights! "
"I recently had the pleasure of staying at the Four Seasons Hotel, and wow, what an unforgettable experience! From the moment I stepped into the lobby, I was greeted by an ambiance of elegance and sophistication. The stunning decor, warm lighting, and friendly staff created an inviting atmosphere that instantly made me feel at home.
The room was nothing short of magnificent! Spacious, beautifully designed, and equipped with all the luxurious amenities one could wish for. The plush bedding...
"Stayed for 1 night. Everything from parking to check in couldn't have been easier. Good location. Will stay again next time we were in Philadelphia..."
"We only stayed a weekend, but with how clean and spacious we wish we stayed longer. There were extra everything in the closet. The shower was awesome. The place was nice and cozy. The parking wasn’t so bad. And there are plenty of eating places within walking distances. We definitely recommend this place. "
"From the time the Valet opened my door when my family arrived until the time the Valet closed my door when we left, I was incredibly impressed about the “customer experience”?that was evident by everyone on the staff we met. From “Z” who greeted us at the front desk to Raavi, who served us one of the best pizzas I’ve eaten, to Armoni, who showed us around and made sure our room had everything we needed. We were there to take our son to CHOP, but because of the staff’s amazing focus and the...
"The room was so much more spacious than we expected. It was clean and quiet and the hosts provided some nice staples for their guests. Getting in and out was very easy because of the stellar communication, and we had a very easy walk to the venue we werw going to, as advertised. Very happy with our stay, thank you!"
"Our flight got canceled and we stayed in Philly for the night. Found The Franklin on Hotels.com for a good rate and took a chance. We were so pleasantly surprised. We stayed in one of the apartment-style rooms—I loved the interior design. Beautiful and new. Will definitely stay next time I’m in town!"
