Search Luxury Hotels in Amenia

"The young Lady that was working the front desk on the morning of Monday and Tuesday March 2nd and 3rd, needs some training in customer service. I asked her a simple question about switching out the towels in my room because I was there for a few days, she was very rude and disrespectful. The next day as I was in the breakfast area I could see her on the phone at the front desk and when she hung up the phone she was flailing her arms in the air as if she were having a temper tantrum. "

"Wonderful Stay. The Garden Suite was Stunning. The Fireplace gave a warm glow and the soaking tub with bath salts was Divine after a long day. I enjoyed reading and relaxing in the Wicker Nest Chair in my complimentary bath robe…EVERYTHING was Perfect and the Staff were AMAZING!!! Thank you. "

"Room was very clean and beds were comfortable "

"Great staff, clean spacious rooms"

"The staff were friendly and the price was very good for the area. This is an older building and my King room was small. There was a higher than normal amount of noise from the hallway etc."

"My stay was excellent. Room clean, warm and quiet. Staff welcoming."

"No hot water in shower. No washcloths or mat. Breakfast was cold(eggs/sausage). English muffins were frozen, and the toaster didn't work. These are things that should not happen in hospitality work "