โรงแรมหรูใน Amarillo

"No housekeeping- we stayed 2 night and they apologized and offered to do it tomorrow- which was the day we left. Shower door had stripping loose, safe did not work at all, bathroom main door would not stay closed so it let sunlight it a daybreak. The hotel staff was unable to find my Bonvoy account until the next day when I showed it to them. People were very kind, just not up to what we would expect"