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"The room was not cleaned each day during my 3 night stay. No one was at desk to check out this morning."

"This property is undergoing a renovation. However, this did not keep us from having a great stay. They are doing a great job. The staff was all wonderful! Front desk staff was so friendly and housekeeping kept our rooms spotless!! It was the perfect place for our weekend getaway!"

"Very nice place to stay at. The rooms were clean. The staff is very helpful."

"Its nick. Andalway I'm back. This was an excellent place"

"It was clean and quiet"

"N/A"

"Everything is good..no complaints"

"Staff was amazing! Can park there to get on cruise ship. Unfortunately no restaurant or bar in hotel but a lot of options very close by. Also had breakfast included in the morning and it was pretty good for free hotel breakfast."

"Most beautiful property! We were in town for our cruise! Our experience with this hotel was nothing short of amazing! If we ever venture across to the Galveston area again, we will surely stay at this location!"

"Hotel was nice and clean"

"Clean room. Lots parking space. Good food."

"My new favorite place to stay when we head to Galveston! Location is perfect for traveling to the island. Staff is friendly and very helpful (shoutout to Ashley and Monique). Hotel is so clean and smells great! Our room was so spacious, clean and had everything we needed and more. And let’s not forget about breakfast! Breakfast was great!!! We will definitely be back!"

"All good."

"Clean lobby. Clean room. The swimming pool was down for "Maintenance". The bar was closed due to the bartender not coming in that evening. The Marketplace, that contained snacks, drinks, etc., was completely empty. According to their website, all of these items were operational. The Hotel was in need of basic maintenance. A wall socket in the room was very loose and almost came out of the wall. Some issues with the tub/shower faucet. Since we just stayed one night, it was not the end of the...

"The room was clean and very large. Bed was comfy and there were black out shades that were amazing. Balcony had a view of the ocean although there were several powerlines in that view. We still Conveniently located to Pleasure Pier. The only issues we had was that parking was scarce and they are stingy with the towels. We had 2 towels and 1 hand towel for our visit with no washcloths."

"Everything was great other than the AC not working very good"

"We stayed here Saturday June 13th. Unfortunately there is a “culture “ of entitlement developing at this particular location. The bar and wait staff on the 9th floor lounge and the main floor bar treat the patrons with blatant disregard. We arrived late in the evening around 9:15 and went to the 9th floor lounge around 9:30 and were told they closed in 15 minutes so no food service. Then we went to the main floor bar where we learned there is no wait staff, which is fine but where to stand at...

"The hallways were hot and muggy. They had large floor fans running in each hallway but that didn’t help much. The elevator was down for a bit. One cart to carry luggage in the whole place which was never available. Our room smelled extremely musty almost like cat pee. Best thing about the breakfast was the lady who was working that area, she was amazing and deserves a raise. Employees were all very nice and helpful. Food was not good at all. Best part of this hotel is location since it is right...