Оформили ранний заезд, заселились без проблем в районе 6 утра, бронировали два одноместных номера.
В моем номере не работал телевизор, до конца продувания его так и не включили.
По выезду попросили повторно оплатить проживание, хотя все было оплачено по заезде. Хорошо, что у меня был чек, подтверждающий оплату..
Из за таких нюансов впечатление подпорчено, но в целом - нормально .
Einfaches Hotel, günstig und recht zentral. Zimmer sauber und ordentlich, Frühstück sehr einfach (begrenzte Auswahl, definitiv nicht frisch - Käse und Wurst bereits wellig und ausgetrocknet, mehrfach recycelt). Für den Preis und zum ausschließlich Übernachten okay.
I have tried several hotels in Almaty and think this is the best 4 star hotel with best service and best facilities. perfect for business travel. the only downside is that there is no food at the Hotel without the breakfast, but the hotel orders food from external restaurants and that is working good. The breakfast is good. The hotel are lucky to have some of the hotel staff who is working there and deliver a very good service. This is the main reason I use the hotel a lot.
This is a good hotel on the whole. The room was very clean and kept that way and the hotel staff were friendly and attentive to our needs. A few small things that could have improved our stay: the food at breakfast wasn't great, the wifi kept cutting out (though it is apparently more reliable in the 'business centre') and our room was too warm without the air conditioning on – but the air conditioning was quite noisy. There's also a very strange set up in the breakfast room – a colossal sound system and huge screens showing a low-quality news channel (!) – which didn't exactly make us feel relaxed.
เข้าพัก 9 คืน, กันยายน 2017
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Denis
14 พ.ย. 2016
ชื่นชอบ: ความสะอาด
No suites available.
Safe was not working, shower was broken, hairdryer was very poor.
Sultana at the front desk went above and beyond to answer my questions. I have been in hotels in over a thousand cities in 140 countries around the world and she was the best I have meet so far.