"I would like to give a special thanks for Mr Ahmed Samir at the hotel front office who cares to solve my issue during my stay and gave a full support and cooperation in addition to the great stay at a wonderful place ."
"Purely amazing. Amazing and beautiful location, beautiful property. Concierge staff, pool bar staff, beach bar staff, breakfast team, housekeeping staff - all on another level of friendliness and courtesy. Struggled to find a flaw in any part of our stay. One of our best trips, albeit to short. Cannot recommend this hotel ans its team enough."
"Absolutely amazing hotel with a stunning, spacious, and stylish facility. The rooms were so spacious. We stayed at a Suite overlooking the pool. It was so nice. The décor is elegant and impeccably maintained, creating a truly welcoming atmosphere. The staff were exceptionally kind, courteous, and attentive throughout our stay. I would highly recommend this hotel to anyone seeking comfort, style, and excellent hospitality.
Note: It’s so close if you are flying from Borg el Arab
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"It’s clean and the front desk welcome you and even the staff.I am from the U.S. and will surely use it again.First they brought you a gift and welcome you to the hotel."
"Overall fantastic stay at Sheraton Montaza - perfect location, had the Presidential Suite and another room. Great price, great experience and staff. Pool, beach, workout room.
They gave us 1 hour late checkout because the room took an hour longer to get it ready (we also did book super late to be fair).
My only feedback they should be more flexible with later checkout (we came at 9pm and checked out 1 pm) and paid much higher rate on the rooms because of a last minute booking. However they...
"The property is in a great location in the north coast _ very clean and convenient. The rooms are a bit old but very comfortable. Staff super friendly. "
