"Only the couple managing the property, doing all rooms and check in and dining. So be patient. Even they might not know much English they still provide great service and try to accommodate your needs.
Nice restaurants and convenient store around though most close early. Walking distance to the Akakura Obsen Ski area."
"This is such a great place to ski/snowboard. The hotel is great and has a lot of space, theirs a lot to do in the hotel also besides being outside in the snow. The onsen and massage is great also and add the breakfast and dinner to your stay, you won’t regret it! It’s very peaceful and relaxing and we enjoy coming here. Can’t wait to come back!"
"Gorgeous property. Communication could be better pre-arrival… slow to respond. But post-arrival, the reception and service was impeccable. A special place for sure!"
"The manager (owner?) and his wife were incredibly welcoming and pleasant. They take great pride in their hotel and it shows in every aspect of our stay. "
