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"The room was filthy - stained towels - TV never worked."

"Super great hotel with awesome amenities. We were blown on away at how clean and nice the front desk man was. We will be back to stay here next time we are passing thru."

"15 mins from downtown sounds great to me"

"First thing I noticed when I got to my room was someone put a shower cap over the smoke detector. This was obviously done so someone could smoke in the room. There was a ceramic tile on the bathroom floor that was broken and would pop out when stepped on. It was sharp and could easily cut someone’s foot. The TV didn’t work so we had to call for a maintenance guy to try and fix it. He got it working but periodically the tv would disconnect from the cable and turn off. The maintenance man was...

"Carpet smells humid, bed was uncomfortably Sheets & pillows were old . Building need maintenance"

"Staff was lovely, we got the best room with the best balcony overlooking the pool area... it was the most private. Loved that! My only issue was that the coffee maker in the room did not work. I tried many times."

"Great"

"We called down to front desk around 7am to request house keeping for sheets and towels. The gal said ok and took our room number. When we arrived back to the room 12 hours later, nothing had been touched! We spoke to the employee on duty at the front desk and she had several excuses and wasn't apologetic. She said in order for us to get fresh towels, we'd have to bring down the dirty ones. Bedding wasn't even mentioned. Back to the room we go and gather up towels and pillow cases. She...

"I stayed 3 nights in June. Not once did I receive maid service although it was requested. No clean sheets, towels, wash cloths, or trash emptied. The wallpaper was peeling off of the walls. The pool and hot tub were closed. Had to go to the front desk to get coffee, evidently two cups is enough for 3 days. For the money spent I expected a little more. Overall no I would not stay there again. One other thing, I read reviews saying how good the breakfast was. I went there the first morning and did...

"What I didn’t like was I woke up to old water on the shower wss told it would be right. It took over 2 hrs. With the way things went it set behind. Pretty badly for the day. Everytime I asked about the situation the manager was never there. Well, he must have been gone the whole time, because for the next 3 days he must not have been there to ask us what our concern was. So even when leaving he wasn’t. I would pass on this one. I guess they don’t care about their guests. I also would give the...

"Great location and staff!"

"Great hotel all away around !"

"Tru by Hilton is a great value and very nice amenities, just like you would expect from Hilton..."

"Great locations!"

"Property was dirty and smelly with cigarette butts littered all-over. Air conditioner was bent and couldn't direct airflow. Office chair was ripped and broken. Bed covers had stains on them. Smelled like cigarettes and pee. Breakfast was limited and barely edible. Front desk staff was very nice."

"Breakfast and kick back were great amenities. Pool was clean and not freezing. Room was clean. Staff was friendly."

"Great stay!"

"Hotel is currently undergoing a remodel, but still in great shape......the staff was beyond helpful and friendly.......the site and room were very clean and comfortable.......will definitely stay there again"

"Everything is really good except drain the water draining in the bathroom that is all"

"Very clean, nice staff and very clean and updated."