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Urbano Hotel

3.5 star property

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In the heart of Osu Klottey, Urbano Hotel By Roots offers a vibrant retreat with international cuisine at zaytoun artisan cafe and convenient amenities like free airport pick-up. Guests can unwind in the garden or lounge on the terrace while staying connected with in-room WiFi. Previous guests rave about the helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is ฿2,371
฿2,934 total
includes taxes & fees
28 May - 29 May
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Rooftop terrace
Roots Hotel Apartment
Osu
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
8.4 out of 10, Very good, 231 reviews
The price is ฿2,906
฿3,582 total
includes taxes & fees
23 May - 24 May
Roots Hotel Apartment
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 9 2026 to May 30 2026 (dates subject to change):
  • Bar/Lounge(s)
  • Business centre
  • Fitness facilities
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are available for USD 30.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: USD 2 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 15 for children
  • Crib (infant bed) fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Frequently asked questions

Is Urbano Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Urbano Hotel?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Urbano Hotel on 28 May 2026 start from ฿2,371, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Urbano Hotel?

Self-parking is free at this property.

What time is check-in at Urbano Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Urbano Hotel?

Checkout is at noon.

Does Urbano Hotel provide a shuttle to the airport?

Yes, there's a free shuttle from the airport to the hotel that runs from 7:00 AM to 11:00 PM on request.

Where is Urbano Hotel located?

Located in Osu Klottey, this hotel is within 1 mile (2 km) of Oxford Street, Golden Dragon Casino and Accra International Conference Centre. Independence Square and Ohene Djan Stadium are also within 1 mile (2 km).

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Reviews

Reviews

8.4

Very good

8.8

Cleanliness

8.6

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 147 out of 330 reviews
Rating 8 - Good. 114 out of 330 reviews
Rating 6 - Okay. 47 out of 330 reviews
Rating 4 - Poor. 8 out of 330 reviews
Rating 2 - Terrible. 14 out of 330 reviews

Reviews

Verified

10/10 Excellent

Sani

Liked: Cleanliness, staff & service
The room was clean and the staff were very good.
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Nice basic hotel. Room was small and the bed too opened to the hallway
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly...street is very busy...lots to do in the area
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities
The staff went out of their ways to help me and they were each very kind, generous and friendly. You showed be proud of the excellent service you provide.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Arik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast at the property was great! There are also several places to eat around the hotel. The hotel is pretty clean and I got an upgrade at check in!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Staff....everyone wad friendly and helpful
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Darwin

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The superior (larger) room was worth the money--a better value than other hotels I've used nearby. Although kitchenette was limited, everything was in good condition, including the bathroom. Staff was helpful carrying bags (there being no lift) to top floor & back.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Kathryn

Disliked: Amenities
Rooms vary from insanely uncomfortable to huge! The junior staff/doormen/porters were excellent, but the male breakfast waiter? Hmmm... Grumpy. It is an "okay" hotel that has air conditioning, but the wifi is far from reliable... Oh!! US$20 for breakfast? Way too expensive. I am struggling to add a lot of positives. It's in a good location!
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

ronesha

Liked: Cleanliness
I was upgraded to the loft style which was much bigger than the standard. I enjoyed my stay here. Definitely was close in proximity to everything! I will admit the wifi was the worst part of my trip. I was rarely in my room but when I was it was very spotty. The gym..unfortunately was a disappointment also. I made the best of it.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

ISAAC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed there for two days and I recommend them for their good service. I will stay there again on my next trip to Accra.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Chaquita

Liked: Cleanliness
Disliked: Amenities
Clean rooms with good air conditioning and hot water. Rooms very small and could use an iron and full length mirror. The gym was a joke with mostly broken machines, which is why I chose this spot. They accommodated us at another hotel for one night when power outage was extensive. Friendly staff, especially Michael who was very helpful. I felt safe with security always on guard. Great location if you want to mix it up with the locals.
Stayed 10 nights in Dec 2025
Verified

10/10 Excellent

Abbie

Liked: Cleanliness, staff & service, property conditions & facilities
Urbano staff were helpful and our rooms were clean and comfortable with all amenities working well.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

lydie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and property!!!!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Hannelore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Staff is extremely helpful and cordial
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Osu. Staff was friendly and helpful, will stay there again next time I’m in Accra.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Andrej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty nice hotel with good location
Stayed 1 night in Nov 2023
Verified

8/10 Good

Elsa

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good location, amazing staff. Room to back of building so it was quiet. No elevators but the staff is ready to assist and bring your bags to you. I stayed in a single room, small and functional, but disappointed there was no kettle. Expedia shows rooms have a kettle. Stayed in a different room as part of a group tour after this stay and it had a kettle. Airport transfer was excellent. My bag took a long time to arrive but the driver waited. Breakfast not included, it was offered to me for $15.00, expensive in my opinion. Good stay overall.
Single room
Outside front view of hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tukdat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price point, this hotel is very comfortable and an excellent choice for anyone attending an event at the international Conference centre. Around the area, there are opportunities for street and fine dining, shopping malls, street food and banks. Will surely stay here again
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Rodney

Liked: Amenities, property conditions & facilities
The property is in the midst of all the action. I love walking the area, it’s very safe. I don’t like that the property has no elevator, but you get used to it by the second day.
Stayed 8 nights in Jul 2025
Verified

10/10 Excellent

Kartik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always favourite - URBANO ACCRA

Always my favorite due to location and service. Complimentary pick up is an extra smile.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Rodney

Liked: Cleanliness, amenities, property conditions & facilities
This was my third stay and I loved it as usual. My room attendant, Retha, was fabulous. What a wonderful young lady. The entire staff was wonderful as I know all of them at this point. My stay was marred by my neighbor smoking in a non smoking hotel. I conveyed this to the front desk, but it persisted. So the first floor of my room was smoky every time I came in from a day out, because electricity is turned off when you leave via their system. After this third visit I was bothered by something that I wasn’t the first two times. It is that the windows are not up to US standards. You can hear everything through these windows, every horn, every syllable of a street conversation, etc. But this hotel is in a great location, near a ton of places to dine, shop for groceries, clothes, street vendors, and night entertainment. I loved the gym as well. I will be back in 6 months.
Stayed 9 nights in Jan 2026
Verified

8/10 Good

Kesaundra

Liked: Cleanliness, staff & service
Great location. Friendly staff.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Jaka

I enjoyed my stay Good facility ,good gym ,good staff,good food
Stayed 4 nights in Aug 2023
Verified

6/10 Okay

Makisha

Liked: Cleanliness, staff & service, property conditions & facilities
Urbano’s location is great—close to the airport and in a busy area with plenty nearby. I also appreciated the strong security measures, which made me feel very safe during my stay. However, I do feel there is room for improvement in terms of comfort. The mattress was extremely firm and uncomfortable, and I woke up each morning with lower back pain. Additionally, the AC unit didn’t seem to cool the room effectively, and I often woke up from night sweats. Lastly, the shower drain would back up, causing water to build up while showering. If these concerns could be addressed, I would stay here again.
Front of the hotel
My Room
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Gail

Liked: Cleanliness, staff & service
The manager and Benjamin were especially helpful. The room was always clean and the breakfast substantial. Benjamin always arranged taxis for me to museums, art centres etc. The manager offered me a complimentary breakfast when $100 US was missing, perhaps my mistake when I paid with 4 50s for breakfast or perhaps mistook 2 US 50s for cedis there or at museums. I would have liked coffee and tea service in the room and a hairdryer, but managed without. Had staff known where I could buy postcards I would have saved 100 Verdi’s in taxis. Luckily we found them behind the post office when I suggested we just go to Buy stamps after 2 failed attempts to find postcards.
Stayed 6 nights in Nov 2025