Search Hotels Near Abeys Lake, Newaygo

"Very friendly staff, nice pool and hot tub. Room was a little outdated but clean and comfortable beds. Good breakfast. Good value for the price. "

"Parking is catch as catch can, but nearby as it is right in the middle of downtown. Nice dining at the lobby, and all representatives were very nice and helpful. Cute, clean rooms where everything seemed fresh and new. If and when I return to Rockford, Hotel Rose is where I will stay. Rogue River Tavern across the street, Corner Bar at the end of the block, and the Old Mill and Rogue River Dam and Park just another block further. Perfect location!"

"A hotel should not book rooms that are not fully ready to be used. There was no closet. No closet bar, no hangers. No hairdryer. No laundry bag. No exhaust fan cover in the bathroom. There was no counter to place toiletries on the sink while getting ready. The tiles in the shower near the drain stuck to my foot when I stepped on it and came off of the floor when I moved. And when we complained, we were informed that the hotel was under renovation and not all rooms had been everything guests needed. That doesn’t seem acceptable. The staff was helpfulc courteous and kind. The breakfast was good. We felt safe, just not comfortable. We didn’t feel like we got the amenities you normally get at a holiday inn, "

"It hot tub wasn’t working and the pool temperature was very cold. There were no towels at the pool. I had to get towels from the desk. We had 4 people staying in the room and there was only 3 towels in the room."

"The room was clean, cozy and the perfect retreat. The hotel had little amenities to make you feel welcomed. The staff was friendly and took care of any needs right away that needed attention. "

"Excellent service"

"The person who checked me in was very nice and helpful. the person who checked me out not so much. The room was swept and clean. The beds were made. the sheets were clean, but I don't know they had been changed. The covers had an odor to them from the middle down to the foot or at least the top cover did. Again, not sure they were changed so I sprayed Lysol on the beds. The shampoo & conditioner and lotion were like I had never seen, very stylish but empty. All towels & washcloths and hand towels were clean and a plenty. We had a long trip, and still had more travel so I didn't bother to call the front desk."

"I booked this property thru Expedia-DO NOT DO THIS!!! I got to the property and did not have a room which I had already paid for in advance!!! To change the reservation I was charged a LARGE fee and Expedia had false advertising free change/cancellation! They do allow the change but claim TRU charges a fee of so basically my 2 night stay changed to 1 night for same price as 2 nights! It was a legit nightmare. Then I get there and they don't have me down for a room and are sold out. So I pull up my confirmation and by some weird miracle they find a King room for 3 of us, but we made due. There was a smell in the room like old smoke, bed was ok, room is TINY!!!! Pool is small, staff did try to be helpful but no one refunded anything or offered anything. I also had to sit on the phone with EXPEDIA for over an hour to get them to "move the funds paid to the hotel" to cover the room. It was all such a joke and needless to say I would never ever ever deal with EXPEDIA again. And Tru obviously partners with them and there is an issue there too! Comfort Suites next door was much nicer and big rooms!!!!"

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