Outstanding guest service is integral to every 5-star hotel in Kampung Merungin. From the second you arrive, staff attend to your every need, whether answering room service calls 24/7 or providing in-room massage treatments. What's more, hotels have to feature superior conveniences to obtain a 5-star rating. These can include luxury toiletries, an on-site spa, pools, fine dining restaurants and knowledgeable concierge.