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"IHG is doing a wonderful job with staff quality and friendliness everyone was very nice, and said hello at every opportunity. Clean rooms, good beds, and nice breakfast. Thanks we will be back"

"Very clean room, staff was very friendly and helpful. The location was very close to the areas we wanted to visit. I must say that this hotel exceeded all of my expectations and we will stay there in the future."

"My only complaint was getting text messages about checking in through the app and receiving a digital key, “bypassing the front desk.” However, when I followed the steps, I received a message to see a staff member at the front desk. Very disappointing and frustrating."

"The lobby, breakfast area and room were all very clean and well kept. The staff was friendly and helpful. We would stay there again."

"As a hotel geared to convention business, the Spartanburg Marriott has an enormous number of well-designed event spaces, beautiful grounds, and an unusually large array of attractive indoor and outdoor gathering or "refuge" spaces. It's restaurant and bar areas are inviting and there are amenities one doesn't generally expect in a chain hotel. The maid service also was first rate. My room was quite comfortable and attractive, but I did have some quibbles. For a hotel that styles itself a 4-star...

"The hotel was nice and the staff was very polite and helpful."

"Oh, Let me tell you....... This room was a JOKE ! ~ Yes. The hotel was under renovation, I understand the messes of remodeling. ~ "This" room was [supposedly] finished JUST before I arrived. ~ First of all, they had not run a vacuum to pickup the plaster & grout crumbs from near the bed & in the bathroom. ~ ~ THEN,,, what "looked" like a nice chair & couch, was in fact "wood covered with cloth" ! I took a video to show my family, "knocking" on the furniture. ~ There was a Keurig coffee pot...

"All transactions, requests etc. Had to be done through a kiosk. Staff barely spoke English, breakfast offered was bagels and donuts that looked to be days old, sketchy looking waffle batter, no juice, milk, just coffee from a machine that tasted like a skunks back end. My family and I will never use this facility again"

"It was a very pleasant day. I enjoyed the breakfast, and the staff was very friendly."

"No"