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"Clean room, quick check in and convenient location."

"I was so glad I stayed here after a late flight."

"Clean and close to campus"

"It was very clean staff very professional."

"I chose this hotel because my daughter had to go to the University of Delaware and I'm so glad I did. The hotel was very clean. The staff was wonderful and accommodating and the room was fantastic."

"Very nice and delicious breakfast"

"Room smelled and was stuffy"

"Everything was great. The bed was so comfy with pillows and all. Breakfast was great. The room was clean and housekeeping took care of our room while there. Staff was very friendly. We will stay here again next time we come through this area."

"Old big hotel, very good location, in the heart of downtown Phila"

"The front desk staff were so pleasant and helpful. Would definitely stay again.!"

"The hotel in general was nice but when you take a closer look it’s not very well maintained. Walls are paper thin, bathrooms are kind of gross, and only flat sheets are used so bedding was sloppy. We never had our room cleaned during our 2 night stay. Restaurant food was decent but very expensive."

"I rarely write hotel reviews, but this stay deserved one because it fell well below the expectations set by the Hyatt brand. The location is excellent, and the room was clean. Unfortunately, almost every other aspect of the stay was disappointing. The pillows were uncomfortable, the HVAC was extremely difficult to regulate (the room was either too cold or blowing warm air), and the shower water pressure was weak. Service was the biggest disappointment. We were told during booking that...

"Everything was nice and clean! The staff was amazing!!! I love how I received check ins via text messages and all my questions were answered promptly!! Miss Tenisha at the front desk is hilarious ! She reminded me that I'm here to relax and I better not lift a hand to do anything else lol This was my first time staying at a hotel with my children and we all truly enjoyed ourselves! Thank you for making our stay feel like home. From the comfortable hotel room and a yummy breakfast set up, to the...

"Great downtown location! Room was clean. AC unit was loud. Breakfast was mediocre."

"Everything was perfect"

"This hotel has a great location on the river and walking distance to many must see places. However the room was not up to par. The sheets were stained, the shower needed a re caulking, vent in shower was very dirty. Walls/door was dirty. Front desk was great ."

"I had spiders in my room. I asked for a wake up call and never got one."