โรงแรมและที่พักในวอเตอร์ลู

"Room was clean but there were items missing from the shower - no shampoo or body wash. As well, there was a fire drill at 5:00 am - the announcement was quite loud and exact. However there was no all clear announcement made. Someone on the staff went outside to tell the people waiting outside the lobby area that it was a false alarm. The rest of us had to figure things out for ourselves in the cold - and some people were in bedclothes and no shoes. Need a better emergency plan in place."

"The hotel was convenient. You can tell it was an older hotel that was recently renovated. Overall a nice place and would stay again. Nothing super fancy and some of the room furniture could be replaced. The windows are in need of a good cleaning. The desk staff was wonderful both last night and this morning. Super friendly. The breakfast was good, basic but good. The parking lot has a few larger potholes and needs attention. Overall nice place and would stay again. Thank you!"

"The desk attendant Lisa was fantastic. After getting to our room, we wanted a luggage stand. She had just sent us a text to ask if we needed anything, so I texted her our request and she brought it up. The first day breakfast hot food selections were barely warm and was almost empty, I didn't bring it to the attention of staff. I just got something else. Later, I noticed that new trays of hot food came out. I think they should have removed the food items that were not hot enough and left...

"Please never stay at this spot if the rate is more than $100 per night. Our sheets had an old spot of blood. There was a used washcloth on the shower. The breakfast was beyond lame. Grossest spot I’ve stayed at in my adult life."

"I probably wouldn’t stay here again"

"Solid staff! Clean property and room. Don't count on an amazing breakfast, but the do provide one. This place is great value for what it is. I would stay again. Plenty of parking and quiet"

"Seemed to be abandoned wonderful place to have a wedding. It was a quiet stay."

"Very disappointing..."

"Loved the pool and the hot tub, breakfast was good with selections of egg, or waffles"

"What kitchen?? amenities, small tube of shampoo and towels no hand soap the room could use a deep clean but there were no bugs"

"If you stay at this or any other Holiday Inn, you’d better be very limber with good knees or bring a toilet seat riser! The toilets are like the ones in grammar schools!!"

"Overall hotel is neat and clean"

"This is such a lovely home circa 1834! Kimberly and her husband have really made their home and gardens lovely and so comfortable! As hosts, they are very cordial and interesting to interact with. I highly recommend staying at Vintage.. we’ve stayed there twice so far and plan to stay there in the future when we are in the area!"

"I had reserved 1 month ahead of my trip and when I arrived they said all king beds were already taken! How frustrating after driving 5 hours, and on top of that once he gave us another room, he over charged us by double the amount!! Thankfully in the morning another staff was there to take care of us and fixed the issue for us! The remaining of our stay was excellent 😁"

"Our stay was great. Everything was spotless in the room and around the building. Staff was friendly and helpful."

"Great surprise location and accommodations at a great halfway point between boston and cleveland !!! We'll go bcak for sure!"

"Beautiful location with nice walking path, great entertainment at location bar. Rooms could’ve been cleaner, old bar of soap left in shower. Went to breakfast and staff had already cleaned the room and I hadn’t even checked out yet. Wasn’t a fan of that. Great friendly environment at bar."

"Breakfast was great. Nice staff."

"Very clean modern hotel, friendly, helpful staff, nice rooms and very quiet. Breakfast was so so."