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"Beautiful old hotel in the centre of Carlisle, very close to the Cathedral, which is a must see. We had a room in the annex which was comfortable but the acoustic separation was not very good."

"I got a parking charge from Brittania parking for the final day at the IBIS. Parking should have been paid by the hotel. Having received the charge IBIS were unable to help."

"Pleasant staff. Nice to have a kitchen. Breakfast was delicious, and inexpensive. Location was convenient to the train station. "

"Staff were excellent the property is clean just old, noisy floors and doors old interior but it was fine. "

"Room was lovely! Stayed the night with my young son after diggerland 🚜 (only an hour away) Staff were great, room was clean, food was fab, bed was super comfortable! Easy to park, relaxing atmosphere, felt safe! Would 100% recommend 👏 ⭐ "

"Cumbria exceeded my expectations staff friendly welcoming helpful breakfast was excellent well supervised buffet style My Room was spacious bed comfortable well stocked tea coffee making facilities plenty of storage decor was well kept Bar and lounge relaxing Staff all round were lovely people Made my every happy one Thank you Hooe to return of and when up this way again 😃👍"

"Host was very welcoming and friendly"

"Karen was kind and helpful."

"Very nice staff. Straight forward public house atmosphere. Beer tasting and band playing downstairs well into the evening, but not a significant issue. Nice breakfast and really beautiful surroundings."

"Arrived at the hotel only to find a run down building with broken windows and hotel name. Had booked a double room. During check in was able formed my room was “upgraded” to a deluxe complimentary. Room was on the second floor and there was no elevators. Walked up the stairs the dirtiest stairs ever seemed like it never got cleaned, went to the room. The room itself was rather small for a “deluxe” double had no windows only a tiny little window on the top right side but the ceiling of a wall....

"Lovely stay - friendly welcome and comfortable room. Good location with a short walk into town. "

"Lovely and simple check in , great communication , lovely apartment. "

"Nice historic hotel 5 minutes walk from Carlisle railway station. Large clean comfortable room. Very good value for money."

"I ended up avoiding breakfast."

"We recently stayed at this lovely cottage in Carlisle with my two children and had an amazing time. The place was spotless, cosy, and had everything we needed for a comfortable stay. The cottage had a lovely big garden with beautiful views, and there were some great walks nearby which we all enjoyed. The host was welcoming and made sure everything was just right. We would definitely love to return and highly recommend it to anyone visiting the area!"

"PERSONAL SERVICE"

"Basic clean accommodation. Excellent host a genuinely friendly good man, nothing was too much trouble. Full English breakfast was included and was spot on. Very hard to fault for the price. Parking is remote from the property and is in a private car park. It looks a bit shady but 2 motor bikes were there overnight without issue."

"Upon checking in was greeted by an unfriendly team member who was not welcoming. There is no lift in this hotel so we had to take our luggage down stairs and then upstairs which was horribly inconvenient. The room was ok but with no air conditioning it was much hotter inside than it was outside. There was a fan in the room that could have been turned on for us but wasn’t. There was only one towel in the bathroom, so my husband and I had to share as when we realized it was too late to request...

"Thanks Damien and the team for a great stay. Will be back:) "