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"got locked out of my room- major headache (and a fee) to get back into my room late at night because this is not a hotel with 24hr reception "

"Frühstück war ok. Die Anlage sowie die Zimmer sauber und gepflegt. "

"Our 5 night stay was great we have stayed here before basically has everything under the one roof if you are looking to totally relax , Great food bar & pool staff were polite & friendly !!!!"

"Yes, me & my little family enjoyed our one week stay."

"needs artwork put back after the painting side lamps needed"

"Friendly staff. However, rooms are outdated and carpet felt like something sticky was left on it. The place is rather tired. "

"The Vale was an affordable overnight stay. It is an older motel behind the main building. Could do with an update and bit of a reno. Check in after hours took a bit long"

"Very small balcony with a large tree encroaching on it. Pool didn’t have a hand rail to support elderly or disabled people to get in or out. Fire alarm went off twice in one day. Rooms were clean but doors were in need of repair. "

"Great new upgraded rooms, great beds, big baths, big TVs very good"

"As always great stay. Clean room. Great staff."

"Good location, great pool and excellent views over the city"

"Staff fantastic as always. Cheers"

"Wonderful hotel, fair price"

"1. Breakfast was Cereal, instead of a decent breakfast worth paying for. 2, The toilet wasn't cleaned properly, a small amount of remains. 3. I found a melted Malteses on the floor near the coffee table & chairs. 4. There were Spill marks on the side of the arm of the couch, facing the bed. 5. There were still hand prints inside the shower that you could see from the basin. 6. The microwave wasn't cleaned properly. 7. One of the toilet rolls looked like it had been wet. 8. There were dirty marks...