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"We had a very bad experience at this hotel we arrived at this hotel we never "

"The rooms are old and deteriorated ! They refurbished the lobby and restaurant, but the rooms are the same I used more than 15 years ago. Poor quality and everything looks old. The AC looked and worked like 20 years old ! This is not a Four Stars Hotel at all ! I would give it 2 !"

"Made me pay for an extra hour after check out. "

"Unique location right in the jungle. The staff were very helpful and can arrange everything. The breakfast was fantastic."

"Amazing breakfast and staff "

"Simply magical :)"

"No entiendo por que disen que escriba aqui lo terrible que fué la experiencia emn ese hotel casa deacondo si no permiten hacer copia pegada. El hotel queda en la parte mss peligrosa y sucia de la ciudad. Comdiciones imsalubres en el hotel y la severva que hice la cambiaron por una habitacion simple, sin aire acondicionado, y en condiciones insalubres. La experiencia fué terrible. "

"I am giving three stars because I expected more from the presidential room we paid for. While the staff were welcoming and helpful, the hotel itself left much to be desired. A major issue was the lack of hot water for showers, which is unacceptable considering the price of the presidential suite. Additionally, there were very few amenities included for example, the boat ride was not part of the package, which was disappointing. On the positive side, the food was excellent, and the views were...

"Great place"

"Delicious food beautiful location"

"Hermosa habitación,limpia,confortable,el personal bien atento,muy buena atención "

"Breakfast was delicious "

"Buen servicio amabilidad cortesía servicio de primera"