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"Clean room and courteous staff"

"clean room"

"Everything was okay, the owner was very nice, and she gave as much assistance with desired requests."

"It does what it’s supposed to do, but it he ceiling in the bathroom was moldy. There is no screen on the sliding door, so it’s either open or closed. It’s clean enough with virtually no amenities, but it’s in the heart of it all."

"Daily special was not as good as last year sushi chef was great service is great Not enough salad choices for lunch and diner "

"JUDITH WAS AN EXCELLENT HOST. WELL RECOMENDED FOR A SHORT STAY."

"Location is perfect for boating . Restaurants all around."

"The staff especially Stella,Deanna and Jason were great. The food was great however they kept running short on food items and liquor. It appears that this resort rations off food liquor and supplies based on the season and/or time of day(if they are about to close). This is not the staffs fault but they have to take the backlash from the guest. Our rooms were not cleaned everyday and not restocked appropriately. We requested toilet paper that took 45 minutes to get. We enjoyed our stay but i...

"The beach is excellent and the staff is welcoming, helpful and courteous. I appreciate all which was done by Mr. Brown, Paulette, Karla, Kiara just to mention a few of the exceptional staff members I interacted with. The food and drinks were of good quality. With that being said, upper management and investors has failed these employees making it extremely difficult for those employees by having one of the worst hotels on the island. The rooms are horrible (wall furniture like the Flintstone...

"Lord Nelson Hotel & Residences is an excellent place for a large group! My staff, family, and I thoroughly enjoyed our stay. The apartments were spacious and comfortable, and having a fully equipped kitchen was extremely convenient, especially for a group our size, as we were able to prepare and enjoy our own meals together. We had a wonderful experience and would definitely recommend Lord Nelson to families and large groups looking for a comfortable and convenient place to stay."

"Excellent check in process, nice property, very clean, great AC in the bedroom. Very quiet and secluded, really reminded me of a cottage. Not much around that you can walk to but overall it was a really nice spot with excellent hosts."

"We enjoyed our stay and will be returning because I was treated like family from arrival to departure."

"Old, shabby, in the middle of a building site, only 1 light in any room. all ceiling vans not working. TV not working. Had to ask for a room key as one was not provided at check-in."

"The staff was very nice and helpful the property was very comfortable and clean and secure. I will be returning to this property."

"Amazing staff very helpful and have lots of information about the area and hook you up with amazing activities"

"There was a major seaweed issue, which I know is not the property’s fault, but we had to move rooms because it was so bad and the smell was so bad. The staff was great in upgrading us for free to better rooms, I just wish we would have known because then we would’ve changed properties. We also didn’t know that they were doing free shuttles to better beaches, or we would have joined in on that. Instead, the only thing we could do was hang out by the pool. Tori Ann was great in setting us up on...

"Beautifully manicured grounds on arrival. Easy parking outside our cottage. Good sized bathroom with plenty of hot water and nice toiletries. Well appointed kitchenette and we had to ask for just a couple of essential items. Nice balcony surrounded by trees. However, one of the cats was a real problem coming onto the balcony and leaving mess on the couch. Heavy music from a nearby property was a problem on occasions. Kitchen surfaces were dirty on our arrival and there was no hot water or even...

"The owners were very helpful. The views are amazing close enough to walk down to town to many restaurants on the water. A great spot and a great value."

"We had a fantastic stay at Carlisle Bay. The beach is beautiful and ideal for families, and the large pool was perfect for the kids. The food was consistently good across all three restaurants, and there was plenty to do. We enjoyed tennis lessons, tubing, snorkelling and scuba diving, and the kids were entertained from morning to night. They loved the kids club - which had no screens. The standout, though, was the staff. Every single person we met was friendly, attentive and genuinely...