6/10 พอใช้
Chris
เดินทางกับครอบครัว
28 มี.ค. 2024
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: พนักงานและบริการ
This place is probably amazing overall BUT we got in late and they took us straight to our room. We never got an overview of property, for instance that there was a tunnel that connects the lobby, gym etc to the rest of the property. We ordered room service and they took it the next day as expected but piled it in one spot and don’t clean it up for several days. We asked day after day for caffeinated coffee but would only bring decaf. Maybe not a big deal to some but for three days we drank decaf. Little details like the caulking in the bathroom looks like a 2 year old did it screams they are not concerned with the details. Went to the pool several times, one time after at least an hour one of the bartenders came by and asked if we needed anything. Ate at the restaurant a couple times, seemed like the waitstaff was pist at each other. Not impressed with the food. Ordered a side salad with ranch, they brought salad with like thousand island dressing, then when we told them it was supposed to be ranch they brought it back with a side of ranch. It had dressing on it already. Honestly my best description is it’s a 4 star resort run by 2 star employees. Sorry to be so critical we just assumed that for the price it was going to be top notch.
Chris
เข้าพัก 3 คืน, มีนาคม 2024