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"Good fresh menu"

"The staff was excellent; the food spectacular (the chef used to work at the Hilton), they upgraded our room with no additional cost. The receptionist/waitress was very informative. The room was spotless and was cosy with nice lighting, a fireplace and electric heating. There is a lovely hike up to the top of the mountain, too. The whole place is very clean and organized with both indoor and outdoor thermal pools. Great for couples and families alike. "

"Got in super late at night after a delayed flight with no problems. Quick check in and we appreciated the shuttle pickup from the airport. Concierge service was great. Breakfast was excellent. Really appreciated being able to leave some luggage while we traveled elsewhere and picked it up a week later. We will stay there again!"

"Great hotel after arriving to UIO. Shuttle was ready for us. Hotel was attractive and comfortable. Very nice staff. Great breakfast. "

"Good location from the airport, nice clean room, and the staff were really nice and helpful."

"La comida y la atención es muy buena! Las habitaciones muy bonitas y limpias. La temperatura de las chimeneas dentro de las habitaciones es muy rica porque se vuelven calientitas en la noche. La experiencia con los caballos al rededor del Lodge es muy bonita, el señor muy atento."

"The facilities are wonderful. The staff is even better. Will return on next trip"

"The staff was very helpful and friendly."

"Everything about my stay exceeded my expectations. The guest room was spotless, beautifully maintained, and thoughtfully prepared, creating an immediate sense of comfort. Every detail—from the cleanliness to the overall presentation—reflected a high standard of excellence. The front desk staff were consistently warm and genuinely attentive, always ready to assist with efficiency and a welcoming demeanor that made my entire experience feel personal. Very nice breakfast buffet, as well. ...

"Very nice hotel personnel are vey customer oriented, room was clean and they have good food."

"Clean room! Helpful staff :)"

"This place is amazing! From airport pick up/drop off, to the amazing facilities and grounds, and the meals! If I ever make it back to Quito, I will definitely stay here again! "

"Nice place for the price... A bit old, neighbourhood is noisy and I've been recommended not to leave the premises after dark... "

"Lovely staff, great food and comfortable rooms. Thanks for a great stay"

"Our first night was a bit rocky — our room was in the Historic area of the hotel, close to the road, and we could hear a neighboring dog barking. The next morning at breakfast, we only saw coffee, toast, cereal, and fruit, so we thought that was all that was available. After we started eating, a staff member arrived and took our order — and we ended up having a delicious hot breakfast. We really enjoyed exploring the beautiful property. It was quiet, peaceful, and full of birdlife, which made...

"Manuel was excellent. He could not have been more attentive and helpful. He took me to the airport exa tly on time. The grounds were very well kept and beautiful."

"everything at Las Hortensia's was amazing. it's close to the airport, and the grounds are very clean and beautiful. the host is amazing. she scheduled a airport pickup for us, and arranged a taxi for the next day. my daughters loved the dogs on the property, and so did I and my wife. I highly recommend staying here, it exceeded my expectations."

"Beautiful property, excellent rooms and amazing food"

"I left too early for breakfast but had a wonderful $10 meal the evening before. The bungalow was not very big but plenty of room for myself and everything I needed was there. It was wrong, comfortable with DIRECTV and a hot shower. They arranged a $10 taxi ride to the airport, which took less than 15 minutes. The driver was there well before pick up time. Check out was simple and easy. We will be happy to stay there again on my next trip through Quito. "

"Habitación en excelente estado, lo mejor la hospitalidad y servicio de la personas que trabajan en Palumbo"