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"We did not feel safe at this property and could not stay here."

"It would have been nice to have a wider variety of options for breakfast. I enjoyed the grounds and the room."

"Old and beat up."

"Stayed in Room 9, clean and comfortable. Full size fridge- which was quiet & air con. Coffee shop, pub, liquor store all attached to hotel. Also private dock for guests to use down on the river."

"Inside of bldg has not been renovated for 50 years. Horrible smellin hallway - wet dog or mildew. However it was clean and had a nice kitchenette."

"Booked for a suite with a kitchen and a couch got a bed in the bathroom. This management cannot be trusted."

"Very clean well appointed room. Delicious breakfast."

"The location is good. Kitchen equipments are sufficient. Sofa bed is a bit too soft."

"Room was awesome you could tell it had been upgraded."

"We regularly travel with a large sports team and this was our all-time favourite tournament hotel. We loved the gazebo outside for team meals and found the staff very accommodating. This is a well-designed hotel, and the proximity to picturesque Ladysmith was an added bonus. Would definitely recommend to teams traveling for tournaments in Nanaimo."

"Great stay!"

"The outside property was clean a sun well kept and the room appeared clean. I checked the bed as I was nervous about bed bugs. I did not see any bed bugs but the sheets did not look clean, hair and nails clippings? No sign of bed bugs though. The bathtub had hair in it and it could really use replacing as it is very old and worn out. There was also a dirty towel left hanging on the back of the door. The clerk was very friendly and helpful when I checked in. I do t think I would stay again."

"Overall, the property was quite nice. My wife was enthralled that they had complimentary razors at the front desk. The included breakfast was perfect. When we came back to the hotel Saturday evening, there was a considerable garbage mess outside, empty beer cans, fast food stuff etc I have worked in the unhoused sector, so I’m very aware of how this can happen, just an observation as we came in"

"Great room with a large balcony and an incredible view of the harbour. Perfect location."

"The staff were very friendly & extremely helpful, the room was spacious & bed was very comfortable, and the breakfast was absolutely delicious. I will be staying here again for sure the next time I am in town. 😄"

"​Subject: Disappointing Stay – Room Quality and Pricing Issues ​I recently stayed at your property, and unfortunately, it did not live up to expectations—especially given the price tag of $360 after taxes. ​Upon entering the room, I was immediately hit by an overpowering scent from a air freshener plugin that was strong enough to burn my eyes and nose. While it seems the room underwent a recent renovation, the execution was incredibly poor and lacked basic attention to detail: ​Cleanliness:...

"Stayed there overnight between my camping trip and cabin trip. I found the motel convenient on the highway for easy pick up by my friends coming from ferry. It is close to restaurants and fast foods and roughly 15-20 mins walk to downtown which was handy. The best part of this motel is the warmth of the staff. Linda is kind, and helpful. There is pool as well but I did not use. I would recommend it."

"Alan was very helpful ."

"Never experienced any hotel without any receptions on site plus required pre check in even with the reservation? A lot of personal and credit card information were required for online check in which is a high safety concern. After filled out all those info waited out side for 30minutes without any response plus the assistance phone number didn’t pick up until we tried 5 times. Loud AC and bad experience."