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"Probably the most welcoming and best hotel service I've ever had. Will definitely stay again."

"The hotel is nice. The hotel pub is the same. And the staff is polite. The coffee machine DID NOT WORK in the room. You couldn’t even put the mug (from the hotel room not my personal one) to pour coffee in it because it is too big. In the room there are no sockets. I wanted to charge my laptop and other devices, I didn’t have where. There are two “sockets” on one side and the other of the bed STRICTLY for phone cables. Meaning you insert the cable directly. That’s it. In the end I discovered the...

"Lovely place. Very tastefully done."

"Enjoyed our stay with nice facilities and restaurant and lovely location"

"Lovely old building, good location exceptional breakfast. Parking is a bit of a nightmare after a 10 point turn in the car park had to find parking across the road which was no problem for my little car but you might struggle with a bigger car."

"Lovely stay at this hotel. Only downside was the queue when checking in and lack of options to buy a bottle of cold water when I got back on Saturday night."

"Staff were lovely couldn't do enough for you. Room lovely and clean had a meal at night really nice breakfastvery good only continental but nice plenty of it "

"Accommodation is fine. Breakfast menu is a selection of fried, unhealthy or coated in butter. Needs to be better to compete with other local providers"

"Lovely location, great staff, Oak Room was really nice!"

"EXcellent,5 star hotel come pub and restaurant.Thoroughly clean throughout,excellent choice of real ales, excellent varied menu,ultra clean super king bedroom,overlooking the Dee marshes,and nice views over to Wales!Our favourite place to stay locally,just an hour travel from Merseyside area.a.Well be back soon!"

"The Hotel is located in very nice, quiet area outside Chester. The room was very spacious with aircon and spotless. Staff was very friendly, breakfast was good ."

"Amazing setting and beautiful grounds Great place for wedding celebrations However the rooms were rather small with limited facilities for the price paid. Breakfast times restricted to 8-10 , would extend to accommodate guests’needs. Also a bit disappointing you had to pay a supplement to have half of the items on the menu"

"Restaurant and Bar were fantastic, friendly staff with great food and beverage options. Hotel itself was very clean, well air conditioned (including in your room) and relatively modern throughout."

"This hotel is in a great location for travelling from Liverpool Airport! Access is easy and rooms are quiet and comfortable with all the amenities tea/coffee and iron! We missed breakfast because of an early flight. Continental is served from 4am and buffet from 6am. I have added a pic which shows the departure terminal across from the hotel this was taken from our room. Highly recommended 👌"

"Usual fabulous treatment from the staff. There is no aircon so it was horribly warm on Thursday evening in the attic rooms"

"Pros: lovely breakfast, nice aspect to the room and comfortable bed. Staff are delightful Cons: bathroom is a little tired - mildew and taps not fully working - but workable. "

"Great for our dog .Made to feel welcome "

"The room was lovely, spacious and clean with a nice bathroom and lovely shower! The receptionist were really nice though the staff in the garden room (restaurant) could improve. The male staff were pleasant enough though some of the female staff need to Improve their customer service."

"Room was lovely & clean, staff were friendly & helpful, lots of parking available & an EV charge point"