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"This place is certainly looking a bit tired and shabby. Also, like so many hotels in or near service stations, signage for the entrance is very poor, and almost impossible to find at night."

"Parking was good. I didn't use any other facilities. Room was clean. "

"Clean, good location, 4 star is enough 6.50"

"The room was excellent, well equipped, very comfortable with a first rate view from the balcony. The pool and Gym facilities were excellent, easy to use with fantastic staff. The only let down was the bar/restaurant area. The levels of noise from the assorted screens, the shouting and screaming was ridiculous. Ordering food was difficult as the app system was glitchy and talking to staff near impossible due to the noise levels. The menu sounds great, the reality somewhat different. The...

"I feel bad that I have had to give a mix rating because I feel everything about our stay was going well until I suffered food poisoning. I woke up at 2am in a lot of pain and spent two hours in the bathroom vomiting. Earlier that day I had the king prawns and at dinner I had the flat iron steak. Immediately after my dinner I felt a discomfort but did not think anything of it. When we checked out on 26th May I mentioned this to the receptionist who said there was nothing she could do and I should...

"If you’re staying in the Luton and Dunstablea area I couldn’t recommend this place more."

"Very nice staff! Clean and tidy very good location and comfy beds! Overall a very nice stay."

"Room was abit small."

"Certainly not as nice as the photos make out. We would not stay again and do not recommend it. Poor nights sleep for many reasons. Not a good shower. Smelly bathroom, noisy fridge, very light in room at night due to fire exit light in room ...hard pillows. Also very glad breakfast wasn't included based on what we saw. Overpriced for what it is. "

"A truly delightful hotel in a convenient location with excellent staff and facilities. Impossible to fault overall - 2 tips… dont park under the trees in front of the building. I dont know what the birds eat, but they eat A LOT of it. Then theres steps….pack light, you’ll be hauling your luggage up a LOT of steps :-) - its a 13th century manor house, lifts werent a “thing” !"

"Unrestricted Internet at good speed."

"I’m not sure who keeps flocking the rating with good reviews, but if you’re booking the basic single room, just prepare yourself for stepping into a countryside rundown motel in the 1980s."

"Best service we have ever received from staff. Every single member of staff we encountered at the hotel was incredibly polite, kind and extremely helpful. Mia at the front desk was particularly helpful & super lovely, as was the restaurant manager. We felt so incredibly welcome and well looked after throughout our stay, despite having some issues with our booking through Expedia. The team swiftly and generously resolved these problems, which frankly, were not even their fault. We ordered...

"All the staff where very helpful, the place was very clean, food very nice, all in all a great trip"

"Great team especially Hannah, who is a customer service extraordinaire. Also excellent food for dinner, breakfast and bar snacks."

"The copper castle was an amazing place to stay, clean, comfortable, staff were amazing, children loved the animals and collecting egg's from the chickens in the morning. Owner's were very helpful and accommodating, will definitely be coming back for another stay."