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"I couldn’t ask for more! This hotel is more than beautiful! The staff are very friendly, helpful and knowledgeable 🌹 and the food from the 3 restaurants that we tried was so delicious! ( Yulong mansion, Roku Japanese restaurant and bar, marina’s kitchen)"

"Clean room, roomy, breakfast is very spacy, but food was just ok"

"Nice breakfast loved the 38th floor"

"O serviço de transfer ida e volta foi muito bom. O check-in no píer tb foi organizado. O quarto é amplo e corresponde às fotos. As atividades são boas e tivemos muita sorte no primeiro dia com um pôr do sol maravilhoso. Poderia ter um menu com uma opção de pasta ou peixe, ainda que pagássemps mais por isso. Não como carne e só sobrava camarão para mim. O manager Toni e a pessoa que me atendeu pelo whatsapp foram sensacionais. Fiz uma massagem no quarto muito ruim e cara. Parecia que a mulher...

"It was an unforgettable experience! The room where we stayed was overlooking the vast bay and it was beautiful. The amenities on the cruise ship were wonderful, and the hospitality was above and beyond. We felt truly welcomed and cared for by the crew and they always provided what we needed. Truly a Five-Star experience for our family. Shout out to Ms. Kim (the cruise manager), Ms. Erin (server), and Mr. Tran (swim & kayaking), they took very good care of us!"

"We stayed for 2 days and 1 night in March 2026 and had a truly memorable experience. The cruise felt refined, well-organised and very comfortable, with beautiful views throughout the journey. The cabin was elegant and spacious, the food was very good, and the service was attentive without being intrusive. The crew made everything feel smooth and effortless, which allowed us to simply relax and enjoy the scenery. A premium and well-executed way to experience Ha Long Bay. Highly recommended."

"Very cute hotel, tastefully decorated. Very friendly staff. The breakfast was delicious. "

"Really helpful crew and very neat and clean"

"Excellent upmarket hotel, modern and sleek equipped with good amenities, located on top of steep road making it not ideal to walk around though, well presented reception staff but somewhat disorganised at the check-in hence in need of some improvement, all amenities very good, breakfast is a delightful buffet serving wide ranging menus appealing to every palate. Special thanks to Pattrick who extended valuable support to organise local travel, cruise bookings and airport transfers . Overall we...

"A true 5 star hotel, room was spacious, new, and clean. The staff were friendly, and breakfast was amazing. Highly recommended. We will definitely return "

"Everything was perfect"