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"Helpful and courteous staff, good breakfasts, clean room. Room and bed quite small."

"Drunk male receptionist took ages to check us in , then given me a room I haven’t book . I have booked one family large room 145 - two green standing single beds and double bed room and I was given one double bed , one single and pull out of this bed to sleep on the floor type matrasse bed , when I questioned this he said that I was suppose to be told this when booked - nonsense I booked via this page with photos of the room - freestanding two single beds !!!"

"Heel vriendelijke ontvangst, keurige kamers, fijne bedden, goede douche. Schoon. De pub om de hoek is gezellig en heeft een fijne bar en goed ontbijt. Echt een heel fijn verblijf gehad! De kamers zijn ook fijn stil! "

"Brilliant fridge like AC!!! Reception area v modern and clean. Room good size, modern, clean. very nice Excellent breakfast with exceptional staff both days. Big car park though only 2 x EV chargers, one VERY slow 1st night and didnt work at all 2nd night, so dont reply on these!! "

"The location is perfect!"

"We enjoyed the location, the rooms were a good size and the staff were all very pleasant and helpful."

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"Great location!"

"It’s the second time I have stopped here and I love it. The friendliness and service of the staff is exceptional and the hotel has a lovely old fashioned but well maintained feel about it. A little time warp. The rooms are great and the air conditioning was a real treat."

"Great location in Central London. Excellent Breakfast buffet. Cabs out front all day so easy to get around town."

"Fantastic location, with an amazing view."

"Good location and welcoming staff, noise travels unfortunately and we could hear room service being delivered to other rooms and the cleaning missed some bits left from the previous occupants of our room"

"It was a great location, the room was clean and we has all we needed for a perfect few days, with the kids."

"Besides coffee and sugar plis an sachet de cream… And is nesesary an fridge. Or ice in corridors"

"The hotel’s location was excellent, just a 10 minute walk from Waterloo Station, making it incredibly convenient for getting around London and sightseeing. Unfortunately, the breakfast buffet was below expectations, with limited variety and quality compared to other hotels in a similar price range. The room layout was also quite unusual, with the toilet being completely separate from the sink and shower. While this may suit some guests, I found it impractical and less convenient for everyday...

"The staff on reception were pleasant but that's where the enjoyment ended. The lift was very slow and the room was awfully small and didn't feel clean. The beds had blankets and a bedspread instead of a modern quilt. I asked for a walk in shower but the bathroom was again small and not very clean. We stayed for about 30min and left after booking another hotel. I wouldn't give this hotel 1* let alone a 3* as its advertised. Would definitely not recommend"

"Great location. Hotel is run down"