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"Front desk was great"

"We reserved a room for 4 guests. Our room only had 2 towels. When the front desk was paged, we were told to go get them from the lobby. I asked if they could be brought to the room and the gentleman was nice enough to bring them. Then, we realized that the room had no hand soap and no body wash. There was only one small bottle of shampoo, conditioner and lotion. For 4 people!? We also only had 1 roll of toilet paper (whatever was in the dispenser), when we called the front desk to get more, we...

"It was decent for 1 night. Was clean so cannot complain"

"The room was clean, but there was only 1 ice maker in the building working. This screams they are struggling financially. The desk clerk was surly. They also told me twice about a “staff shortage today”, which encouraged the belief in financial issues. The internet was insufficient to open websites on my phone. I had to sit by the window to use my phone! I ask for extra towels TWICE in 1 day & never got any. I dried off with a hand towel this morning. I wouldn’t recommend staying here. Too many...

"Pool could use a good cleaning."

"breakfast was wonderful"

"We arrived at the hotel very late and discovered after checking in that the bed linen hadn't been changed. After speaking with the front desk, I was moved to a different room."

"Great breakfast"

"Nice, clean hotel with great amenities. Although I didn't check everything out during my stay, I do know they had a good selection for the continental breakfast. The staff was friendly & courteous too!"

"Good clean room. But people often gathered around the entrance at various times gives a bad impression and made us feel uncomfortable."

"Clean room and spaces, and excellent, quiet in room a/c. We needed a room spur of the moment for a grad party nearby and the Baymont Inn and Suites was perfect for the 4 of us. The coffee and breakfast got the spot in the morning. Thank you!"

"Good place to stay on a budget. I’ve stayed here several times because it is the closest hotel to Genoa City. They have been improving the property over the years."

"Clean"

"suites are the best choice for when you travel with your family, very practical"

"Very clean, with superb, extraordinary staff! Pool was size of a postage stamp. Room was oddly designed, the only hotel I’ve had to buy a night light for. Did I mention how great the staff was? Loved the bar also. Breakfast could have had yogurt and hard boiled eggs. Coffee could have been refreshed around noon for the rest of the day."

"The A\c don’t work to good"

"Great customer service, food and the property was very clean. The pool was out of service."

"Friendly staff"

"Bottom sheet had 3 circle spots on it ranging from 2 and half inch down to 1inch. Informed desk and was given sheets and had to change ourselves. Shower had mold spots on soap shelf(3) and base wall had 4inches near drain wall. Was told cant do any comp because booked thru Expedia... Not happy"

"brand new"