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"staff are all good."

"I booked this hotel based on the beautiful photos and glowing descriptions on their website – what a mistake. The reality was a completely different story. The pictures showed clean,very neat room. but what I walked into was outdated, poorly maintained, and honestly felt dirty moldy place. The furniture was scratched and worn, the bed linens looked like they hadn’t been replaced in years, and the bathroom was cramped and had a weird smell.its was a non refundable room but will do my best to...

"The room was spotless and all associates were most helpful. "

"It was great staying in Naga. The staff were helpful and hospitable. The hotel's location is close to everything - malls, restaurants, banks, laundromats, churches, and schools. "

"Excellent property for the price , clean with good ac and YouTube tv , hot clean showers also , highly recommend this property"

"Rooms near road excessive loud no earplugs on room. No wash cloths No hot water in am shower Belfast grest Staff friendly"

"After a quick trip to Sorsogon we booked with Uma for the continuation of our Bicol visit. The front desk look and behaved professionally, the dining staff was very attentive and the housekeeping was very thorough. Overall the stay was very pleasant.. it was a nice surprise when they gave us treats in the room. Definitely our home away from home and our only choice here in Naga."

"We stayed at this hotel for 7 days and found it to be convenient option given its proximity to Robinson mall. The staff, particularly those at the café were exceptional in their attentiveness to guest's needs. The breakfast buffet offered selection of local dishes with a different menu each day. However, the cleanliness of the room especially the bathroom fell short of expectation. I spotted a dead fly on the floor on the first day and remained there throughout our stay despite of requests...

"Loved this place, very nice accommodations and Earl is great, for anyone visiting in the area I highly recommend this place to stay"

"Good location Free shuttle van from/to airport "

" Clean room, courteous staff, & accessible to the mall. Overall - superb!😊 "