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"Every friendly and very clean! I loved the look of the place too! I will definitely be back!"

"Couldn’t get into my assigned room the card keys wouldn’t work and when they tried using an emergency key the door latch was closed. There was somebody in the room sleeping, you could hear them snoring and they didn’t even wake up. I ran into the guy the next morning coming out of the room, hilarious. Why wouldn’t they know someone was in there."

"This trip had a few issues with the room. Otherwise friendly staff."

"As a guest services coordinator with Marriott I can assure you that Hart House is a treasure to anyone traveling the Empire State Trail. The bicycle themed rooms are super unique with even the finest details not missed to assure an immersive experience. All additional essential amenities are covered, so whatever you left at home is available here. A gem."

"The keyless lock at the front was a little touchy and it took multiple tries sometimes. It’s a 2-step code which can be an issue if your finger isn’t exactly on the right spot. Also no elevator with lots of steps to 2nd floor. Everything else was great."

"An OK stay for night, as we were in town for the Bills. Rooms were small, but clean. Location was good for us to get to the game and for dinner nearby. Hotel is old and dated, and check in was interesting. Would consider staying again, but would certainly consider other options as well."