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"Friendly and helpful staff throughout the stay, from reception to brasserie to bar staff. The food prepared for the wake was delicious, and very welcome after the service at the nearby crematorium. Didn't try the breakfast as had to rush off for another appointment, but if it is anything like lunch the previous day, it would have been lovely"

"Great city centre location, excellent staff, very comfortable room."

"Very convenient for the city. Carparking available but can be filled if arriving late . There are others close by."

"Car parking places are too tight. We only have a small car but despite this it was damaged on both doors from other vehicles that struggled to open their doors. The cost of the repairs has destroyed our visit and action is needed by the hotel to address this problem. Disappointing"

"Top hotel we have been to 5 start service on a daily basis. The spa was great and all the staff were helpful for all our needs. Would highly recommend and will be returning very soon"

"Excellent breakfast and great view from the restaurant. Reception staff"

"Nice staff, rooms spacious-clean and comfy. Breakfast was very nice and plenty of it."

"Good sized room, including 2 sitting chairs, work desk (with good wifi) and a comfy bed. Good cooked breakfast with multiple choices. Hotel about 10-15 minutes walk from town centre, restaurants etc. About 25 minutes walk from the cathedral. Hotel set in nice older building"

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"Beautiful setting, incredible staff and great facilities just outside of the city centre. Cant recommend this hotel enough."

"Rooms are on 2 different levels so very quiet. We stayed in room 2 which was lovely, with tea & coffee etc and very welcome biscuits. No need to bring shower products as they are all provided. Breakfast was excellent with a choice of items (ordered the night before). The fruit salad was fab & I can highly recommend the omelette! My husband had the full English, which he really enjoyed. Offered more tea/coffee & toast. The hosts Jane & Mark were lovely and very helpful regarding the local area...

"Generally clean and presentable good location and warm, bed comfy just noisy - needs a bit of tlc and could be really very good!"

"Great parking. Near to the city. Easy check in and very welcoming but our room was tired and the bathroom was not very clean. The bedding and towels were clean but I thought that one pillow per person wasn’t sufficient. Biscuits in the room was a nice touch."

"Clean and comfortable room and very friendly staff, unfortunately I had a room that was possible to be adjoining room, and the person in that room was coughing all night... And due to the doors the rooms are not very sound proof..."