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"The facilty was run down & dated. The road sign was broken & was not eluminate. Did indvertly did get lock out my room a couple time during my stay & the staff was very helpfull by provoding a new card with out any hassel"

"Everyone was very pleasant and welcoming."

"Elegant hotel with great location. Outstanding restaurant just off the lobby."

"They allowed me to check in a few hours early which was nice. The room was clean and comfortable. Soundproofing could be better - can hear a lot of noises through the door, but earplugs were enough to help. Overall had a good stay."

"Carpet was filthy. Bathroom walls were dirty. Vanity was nice. Morning lobby coffee was very good. Nescafe in room was very good. Restaurant was extremely overpriced for breakfast. Check-in clerk on evening of 5/22 was rude & unprofessional. Housekeeping staff were great."

"The staff and service was excellent from checking in, to breakfast, to checkout!"

"N/A"

"The only complaint was noise from the outside (from 2nd floor room). Other than that, everything else was great."

"รร น่ารักดี ห้องกว้างขวาง เป็นสัดส่วน แต่ฝุ่นที่ฝังอยู่ในพรหมน่าจะเยอะพอสมควร เพราะลูกสาว จามอยู่ตลอดเวลา ของใช้ในห้องก็เหมาะสม "

"Location for Union Station .. Dining"

"Great location. Good food."

"Reasonably priced for the area."

"clean room and helpful staff"

"Great location with views all the way to the Bay Bridge from some rooms. Comfortable and spacious room."

"Clean room"

"Great stay—the hotel wasn’t far from a lot of places, which made getting around easy."

"It was Excellent Thank You"

"Nice basic boutique hotel with historic charm. Staff is small but helpful. I did have to wait a long time to check in which was unfortunate. Rooms are tiny but very clean. Carpeting in my room was worn and there was a tear near the bathroom. Bathroom was clean and updated, though. Beds are comfortable. It did not offer room service despite having a restaurant on site. There are no refrigerators in the room and no ice machines anywhere. They did bring me ice, though. Restaurant was quaint with...

"Very clean. Great staff."