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"I did not stay for the breakfast. But everything else was excellent "

"Property is dated. Had a water leak in my room. But the restaurant and bar was nice"

"We had an absolutely wonderful stay. The bed was AMAZINGLY comfortable. The art work was beautiful!! Our room was super clean, super quiet & super convenient to Longwood Gardens. I wish check in at every hotel was as easy & convenient as the Artelo was. Once you make your reservation theyll send a msg with your door code & check in time as well as contact info if needed since they don't have a staffed front desk or on-site. The mini bar was really nice option that you honestly don't see...

"Everyone was so helpful"

"Nothing fancy, but clean room and friendly staff."

"There was a pubic hair in my shower with the drain grate turned up and not in place upon arrival. The shower barely had any water pressure. I was on a first level room and it was incredibly noisy early in the morning as well as at night. The deadbolt latch to my door broke and fell off the door during my stay so I was only able to lock the door with one lock. I’ve stayed at this hotel before, but this stay was extremely disappointing."

"The bathroom door need fixing and could not close."

"Rowdy guests had to change rooms Still loud guests and loud music. Low price But minimal basic amenities. Guess you get What you don’t pay for….."

"Very friendly staff."

"Our room was on the street side of the building. The noise was so severe that we were unable to sleep!"

"1"

"Nice"

"We were not sure what to expect and was pleasantly surprised. It feels more like a self service Airbnb as you get your own code emailed to you in advance to get into the building and your room. The place is quaint and well maintained. It provided what we needed - nothing fancy, convenient location. My one and only complaint was the coffee. It’s a basic household 12 cup brewer so both mornings we came down to an empty coffee pot and didn’t have time to wait for them to brew another pot....

"We were able to check in earlier than expected, and the staff was very respectful, friendly, and responsive throughout our stay. The room was spotless upon arrival, and we had no issues during our visit. Even though we woke up too late for breakfast, we were still able to get coffee and chocolate milk before checking out, which we appreciated. The checkout process was quick and convenient, and parking was easy as well. Overall, we had a great experience and would gladly stay here again."

"Breakfast was standard hotel fare, but they did refresh it regularly. Does have an outdoor pool that I didn’t get a chance to use, but looked nice."

"Excellent experience"

"Joe was the best ever"

"The was a rookie at the front desk checking me in. She recovered quickly from her room key mistake."

"Room and bed were excellent. The parking situation is strange- stay on property for $25 a night if you can get a spot or park in the garage around the corner for $5 a night???? Maybe that because 3 of the 4 elevators at the Chestnut street parking garage didn’t work. Not good for bad knees to have to walk up and down 4 flights of stairs. Breakfast is not good- toaster didn’t work, Waffle mix was not good. Coffee pots were empty. After dinner we stop in at the hotel bar and ordered a Jameson...