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"Run down, ditry, old, overgrown, with trash in the garden/public areas. Someone walked in on me at 7:30am. Just not a good experience."

"Easy"

"Location was fine, food mediocre, staff not interested when made a few useful suggestions. Needs an upgrade"

"Excellent breakfast selection,clean,neat,well topped up,friendly efficient staff."

"Nice venue with comfortable surroundings. Bar and dining areas are nice and welcoming. Bedrooms are good value, a bit dated but again comfortable and would recommend "

"Lovely to have the garden view and to be on the ground floor as there is no lift. Very peaceful location at a reasonable price. My first choice when I stay in Redditch."

"No go area"

"A warm welcome all the staff were friendly, a lovely room clean and warm. The food was very good with an excellent wine list. Will be going back. "

"Quick check in. Location is perfect for the airport. Shops in the airport on 24 hour opening giving good snack options. Comfortable bed and room well soundproofed"

"Easy to park, helpful staff, easy access to the pub next door for dinner. Recommend for a good value overnight stay."

"The staff were very helpful & informative. The breakfast buffet could have more items however it was still decent. For breakfast, we were offered vegetarian sausages seperately as the buffet did not have any vegetarian sausages. That was very thoughtful of the staff. The room had everything we required, a hairdryer, a fridge (requested earlier), a fan & were able to adjust the heating in the room. The spa facilities were nice & clean."

"Beautifully set lodges with contemporary style. Incredibly clean, cozy and comfortable. Would stay again and recommend to others. "

"Great place to stay and very convenient. Very clean, just slightly older bathroom furnishings but the shower was new and powerful, so amazing value for money."

"Nice quiet sleep not too much to complain about for the money. "

"Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...