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"Waking up at Paradise Bay Resort felt like stepping into the pages of a well-worn romance novel. Tucked away on the lush windward side of the island, this private hideaway was embraced by the breath taking majestic Ko'olau Mountains. The staff was beyond exceptional!! Honestly Auntie Marissa went above and beyond to help us and our 4 year old feel welcome and comfortable! She gave incredible suggestions on where to visit! To be honest if I was the owner of this resort I would give both her and...

"Great vacation hotel on the north shore."

"This was a perfect place to stay. You walk out the sliding glass doors and are in paradise. It is a short walk to the beach where you have umbrellas and chairs to use. The snorkeling at the bay was unbeatable. We took a trip to Hanauma Bay to snorkel and saw less than we did snorkeling at the villa’s bay. I will never stay anywhere else. Totally worth the money to stay here. "

"Okay"

"Bed Sheets stained with blood, room moved to had hairball in shower, coffee pot did not work, room not cleaned after first night, lack of communication from upper management, sliding glass door misrepresents you can have it open to hear ocean...I could go on but...."

"clean rooms, easy in and out access, staff is amazing. Hotel food options are great, recommend the tropical creme brûlée!"

"The staff was great. Close to the ocean and many other things in Waikiki. Pictures didn't quite match the actual room but the AC works great"

"The small upper bathroom window should be covered with an opaque plastic sheet or some other material, rather than being left completely uncovered, especially when there are apartments across from it."

"I loved the pods, felt safe, everyone was awesome"

"Room was exactly as pictured! Clean & exactly what I needed! Parking is $30 a day if you want to park in the lot!"

"It was nice until I have to ask them more than two times to provide the scheduled housekeeping service they promised, fortunately one of the housekeepers told me she would do it the next day, and so she did. Besides that it’s a convenient place to stay and the public transportation is around the corner which is really helpful."

"Destination fee of $50, and credit of $25 to food and beverages, or other souvenir does not make any sense. Staff were very helpful, Sera restaurant was very good."

"Really enjoyed"

"Initial room smelled like someone had been cooking food in it so we were given a second room. Second room had obviously not been used in quite some time as there was dust on the nightstand. There was no body wash in the dispenser. There were four of us staying in the room yet there was only two sets of towels in the bathroom. Both double beds were very uncomfortable and mattresses were worn out. There were mold spots on the ceiling in the bathroom and peeling paint. The bathroom light switch to...

"It’s a very nice hotel. Check-in was smooth, which was a huge help. Since we were on a lower floor above the pool bar, we could hear various noises, and the view would have been better from a higher floor. The bathroom was spacious, and it was convenient that the shower and bathtub were separate. The bed and amenities were also excellent."

"Lively shopping close by"

"The pool is to die for, many hours were spent lounging poolside with drinks from lost and found. The poke bowls are next level and the coffee shop in the lobby is fabulous. 10/10 would recommend!"

"The breakfast was very good, could even make your own waffles. The shuttle from the airport was nice. The cleanness of the hotel was quite nasty. If we wouldn't have gotten in at 11pm I would have left but after a 14 hour flight to tired. There was hair all over the bathroom floor and some on the walls. I couldn't even take a shower becuase it felt to dirty. The sheets were clean and no bugs so that was a bonus. Checked out as soon as we could pick up rental car."

"The bed sheets were dirty, the ice machine was broken, our TV didn’t work. Overall very run down hotel. Will not be staying here again."

"Awesome"