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Phoenix
3.0 star property

Comfortable hotel with free breakfast and fitness centre

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024
Reviews
9.4

Exceptional

Popular amenities

  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Pet-friendlyPet-friendlyPet-friendly
  • BarBarBar
  • Free WiFiFree WiFiFree WiFi
  • GymGymGym
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Room options

View all photos for Room

Room | Down duvets, in-room safe, desk, blackout curtains

Room

Highlights

Balcony or patio
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Sofa bed
Blackout curtains
Down duvet
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room, 2 Single Beds, Mountain View (Matterhorn)

Deluxe Double Room, 2 Single Beds, Mountain View (Matterhorn) | Down duvets, in-room safe, desk, blackout curtains

Deluxe Double Room, 2 Single Beds, Mountain View (Matterhorn)

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2012
Blackout curtains
Down duvet
Hairdryer
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room (Matterhorn View from Balcony)

Down duvets, in-room safe, desk, blackout curtains

Standard Double Room (Matterhorn View from Balcony)

Highlights

Balcony or patio
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Down duvet
Hairdryer
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 2 Single Beds

Standard Double Room, 2 Single Beds | Down duvets, in-room safe, desk, blackout curtains

Standard Double Room, 2 Single Beds

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Down duvet
Hairdryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 2 Single Beds

Superior Double Room, 2 Single Beds | Down duvets, in-room safe, desk, blackout curtains

Superior Double Room, 2 Single Beds

Highlights

Balcony or patio
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Down duvet
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, 2 Single Beds

Deluxe Double Room, 2 Single Beds | Down duvets, in-room safe, desk, blackout curtains

Deluxe Double Room, 2 Single Beds

Highlights

Balcony or patio
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2012
Blackout curtains
Down duvet
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Close to Zermatt-Matterhorn Ski Paradise

Aerial view

Hotel Parnass

Zermatt
Breakfast included
Free WiFi
Restaurant
Gym
9.6 out of 10, Exceptional, (94)
The price is ฿10,098
per night
2 Jun - 3 Jun
Hotel Parnass

Frequently asked questions

Is Phoenix pet-friendly?

Yes, Phoenix allows cats and dogs (limit 2 total). There's a fee of CHF 20 per pet, per day.

What time is check-in at Phoenix?

Check-in start time: 3:00 PM; check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at Phoenix?

Checkout is at 10:30 AM.

Where is Phoenix located?

Situated on the riverfront, this hotel is within a 5-minute walk of Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular. Tour Monte Rosa and Zermatt Visitor Center are also within 10 minutes. Zermatt (QZB-Zermatt Train Station) is 6 minutes by foot and Zermatt Gornergratbahn Station is 7 minutes.

Phoenix Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 441 out of 616 reviews" "
Rating 8 - Good. 146 out of 616 reviews" "
Rating 6 - Okay. 21 out of 616 reviews" "
Rating 4 - Poor. 2 out of 616 reviews" "
Rating 2 - Terrible. 6 out of 616 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely place to stay during our family ski vacation. The rooms are spacious and well appointed. The staff was kind and helpful in every respect. They gave good inside information on snow conditions and skiing options. Also provided list of dining recommendations. Highly recommend staying here!!
Stayed 6 nights in Mar 2024

10/10 Excellent

Jon, Happy Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 6 nights in Feb 2024

10/10 Excellent

Irina

Stayed 2 nights in Jan 2024

10/10 Excellent

True

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant property and walking distance from Train station. The staff are amazing and friendly. Breakfast is the best I have seen for long time. Couldn’t recommend this hotel higher.
Stayed 1 night in Jan 2024

10/10 Excellent

Leah Czarina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Helpful Staff
Best Breakfast in my 2 weeks travel. The lady at the front desk is very super helpful (I am not expecting this). She let us store our luggage at their their storage room even if we already checked out. It eases our hiking that morning for not carrying heavy backpacks. She also showed us the live weather condition up in the mountains.
Stayed 1 night in Sep 2023

6/10 Okay

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property is new and very clean. Staff was friendly but unable to support in a relatively simple situation. An early train departure forced us to leave before breakfast (included in the cost of the booking) and the hotel staff was unable to provide us even with a couple pieces of fruit that was already setup in the dining area. It was a nice stay but for the price of accommodations you’d expect a bit better customer service.
Stayed 1 night in Sep 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very well-maintained
Stayed 1 night in Oct 2023

10/10 Excellent

Michael, Dundas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk lady helped us fix a shower issue, and helped us make decisions on our excursions. Breakfast well done, service excellent. Thanks!
Stayed 2 nights in Sep 2023

10/10 Excellent

Martita

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff is very helpful and great. We feel the warm welcome. Very clean and updated. Breakfast is awesome.I will Highly recommended the hotel.
Stayed 4 nights in Sep 2023

10/10 Excellent

Maureen Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and quick to respond to enquires. I would recommend this hotel.
Stayed 2 nights in Sep 2023