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Reviews of Fast Hotel Svolvær

2.5 out of 5
Fast Hotel Svolvær
Sjøgata 6, Vagan

Reviews

7.6

Good

Rating 10 - Excellent. 101 out of 465 reviews" "
Rating 8 - Good. 216 out of 465 reviews" "
Rating 6 - Okay. 95 out of 465 reviews" "
Rating 4 - Poor. 36 out of 465 reviews" "
Rating 2 - Terrible. 17 out of 465 reviews" "

7.8/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Travelled with family
Liked: Property conditions & facilities
I liked the simplicity of this hotel. Could have used a hand towel in the bathroom.
Stayed 1 night in Feb 2024

10/10 Excellent

PANMANEE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, near Hurtigruten Terminal. The room is big.
Stayed 1 night in Jan 2024

4/10 Poor

Tze Wing, Gaithersburg

Stayed 1 night in Jan 2024

4/10 Poor

Patsorn, Ephrata

Stayed 1 night in Oct 2023

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Ying

Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

6/10 Okay

Gaël

Liked: Cleanliness
Disliked: Staff & service
It’s an unmanned hotel. Unusual but totally fine.
Stayed 1 night in Sep 2023

8/10 Good

Vicki

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Two lights out in the room and could not contact anyone. Room basic and nice. Just a block from docks making it very convenient. Only free parking is a few spaces on street right in front of the hotel.
Stayed 2 nights in Aug 2023

2/10 Terrible

Barry

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The room was clean and fine to stay in, however when we arrived the toilet was broken wouldn’t flush. Also the temperature in bathroom was like a sauna. I emailed Fast Hotels to report our problem but we never got a response. Finally in the morning I spoke to a person cleaning rooms and they messaged maintenance but it was too by then as we were leaving. This was very disappointing to be ignored by the hotel
Stayed 1 night in Aug 2023

8/10 Good

Madeleine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2023

4/10 Poor

Paul

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Property was in a rundown area. Worst of all, it was completely unmanned. There was no staff on the premises. You let yourself in with a code that was texted to you--no lobby staff, no one to answer questions--completely hands off. I was unaware of this at the time of booking, and will never stay there again.
Stayed 1 night in Aug 2023

2/10 Terrible

Stephen

Stayed 1 night in Aug 2023

4/10 Poor

Paul

Stayed 1 night in Aug 2023

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right by bus pickup. Easy in and out access with key code.
Stayed 3 nights in Jul 2023

6/10 Okay

Uwe

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Uncomfortable bed in room 208. It’s old.over used. Not typical standard for Norway.
Stayed 1 night in Jul 2023

8/10 Good

Bogdan

Stayed 2 nights in Jun 2023

2/10 Terrible

john

Disliked: Staff & service
Complete absence of hospitality
Is this the future of so called 'hospitality'? This hotel has no human presence whatsoever: no check in / reception staff; nobody to speak to with a problem.They send a text with access code and room number on the afternoon of arrival.If you don't get the text you will be sleeping on the street. What happens if there is an IT failure? Everybody out on the street? What happens in an emergency ? The hotel will have nobody to help. You will be on your own, and relying on the local volunteer services.
Stayed 2 nights in Jun 2023

8/10 Good

Shalu

Travelled with family and small children
Disliked: Staff & service
Looks like a newly built property. so its clean. convenient park in and check in facility. there is no staff its a self check-in hotel. Lift is small but available. the heater was not effective. They can do better on that. There are few restaurants nearby, for good breakfast options.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Andrew, MINNEAPOLIS

Liked: Cleanliness, property conditions & facilities
This is a decent budget self-service hotel. Instructions for using the code were a little off--pad wasn't where they said it would be, but there was only one, so it wasn't hard to figure out (just make sure to step into the electric eye to get the door to open after you enter the code). Rooms are small and basic but workable. Small refrigerator can hold some drinks and fruit, several shelves to make best use of space. Didn't quite have the garbage emptied when I arrived, but it's a budget hotel, so that goes with the territory. A block or so from the Bodø ferry landing and about a ten minute walk to the ferry to Skrova, so very convenient.

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Svolvaer
Very basic hotel room but opposite ferry and small bus terminal. Fridge in the room, also an electric jug for tea and coffee. I love staying here. Walking distance to most things in Svolvaer.
Stayed 5 nights in Jun 2023

2/10 Terrible

Mohamed

Stayed 4 nights in May 2023

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recommended.
I was very happy with my room: even though it was small it had everything I needed. Comfortable bed, good shower, and in a great location. It was quiet. Definitely a good place to stay.
Stayed 1 night in May 2023

8/10 Good

Maricel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service and location
Stayed 2 nights in May 2023

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities
Mattress upgrade please.
I thought the no frills style was what we paid for. However, the mattress was poor. I feel, keep the no frills, but people need to sleep well to recomend to others. It would be good to replace the mattresses.
Stayed 2 nights in May 2023

2/10 Terrible

Michael

We didn't stay at that hotel due our mistake
Stayed 1 night in May 2023

2/10 Terrible

Kirra

Stayed 1 night in May 2023

6/10 Okay

DENNIS

Disliked: Staff & service
You get what you paid for…
Stayed 1 night in Sep 2022

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

6/10 Okay

Grace

Travelled with partner
Liked: Cleanliness
No where to sit, no ventilation so the window needs to be open except the angry seagulls make so much noise in the morning you cannot sleep. The worst is no items in machine downstairs and the coffee machine in lobby was not working. Not impressed with this no frill hotel for the money
Stayed 2 nights in Aug 2022

10/10 Excellent

FLAVIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Easy to checkin, everything on line, no reception and everything perfect. Fantastic location in village. There ir fridge and boiling machine in room
Stayed 1 night in Jul 2022

8/10 Good

Sheau Yann

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very near to the port however as there is no reception service thus no luggage storage service.
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

4/10 Poor

Alex

Stayed 1 night in Jul 2022

8/10 Good

David, STORRS

Stayed 1 night in Jul 2022

6/10 Okay

Nicolas

Ok place
Ok place.
Stayed 2 nights in Jun 2022

4/10 Poor

Jennifer

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Great location and easy check in with texted code for entry and room door. Large room. However booked for 2 people and only had one pillow, one towel and duvet. Tried to contact the hotel but no response which was disappointing, otherwise great position, near Hurtigruten, car hire and restaurants.
Stayed 1 night in Jun 2022

8/10 Good

siew kok

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

4/10 Poor

Tremayne

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Be warned.
We had no access on arrival at 11pm. The hotel had no reception, it’s door code only. When I tried to call them they said they would email me code for door, they NEVER did. Called hotels.com help desk they couldn’t help. We were stuck outside, luckily a worker from the hotel who stays in a room in the building came outside as we were waiting. She walked us a few blocks to a sister hotel (Suite hotel), the receptionist there finally got us a code. This place is like hostel, it’s tiny. Disappointing access and disappointing hotels.com support.
Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would've been nice
Overall was good but with the self-service everything, they could've prepared a phone to call their customer service. Instead I had to use my IDD call to check with them the door code cause the front door opened with the code they generated but couldn't open my room door. To make matters worst, the lift/elevator did not work and I was on the last 4th floor. Again, would've been nice to enter a warm room but it was really really cold. Location was good, just across the Flybussen drop off and Hurtigruten ferry terminal. Especially nice was they gave me a room facing North and the aurora appeared on my first night in Lofoten. So overall, I'm still fine with everything except for the "could've".
Stayed 1 night in Mar 2022

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills but recommended
It’s an interesting concept and for the most part works. Norway is expensive but this no staff hotel really lowers the price. I had a minor problem when my code to get in didn’t work but this was rectified quickly with a phone call. It’s no frills, but clean, warm and very close to the ferry port and centre,
Stayed 4 nights in Dec 2021

4/10 Poor

Nooshin

Disliked: Cleanliness, staff & service
Not pleasant stay-just budget price
Stayed 4 nights in Jul 2021

10/10 Excellent

Per Rune

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and good rate
Easy check-in. Clean and good space on the rooms. Central in Svolvær.
Stayed 2 nights in Jul 2021
Response from Kristine on 25 Jul 2021
Thank you for staying with us. We appreciate your nice feedback. Welcome back another time.

8/10 Good

Anders

Liked: Property conditions & facilities, room comfort
Nice, big rooms. No breakfast of course but a small fridge so one can store breakfast supplies. Nice and clean, nice area, close to restaurants.
Stayed 3 nights in Jul 2021
Response from Kristine on 19 Jul 2021
Thank you for staying with us. We appreciate your feedbacks. Welcome back another time.

8/10 Good

Kirsti

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Kristine on 13 Jun 2021
Takk for at du booket overnatting hos oss. Vi setter stor pris på din tilbakemelding.

4/10 Poor

Kelly, NZ

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Price reflects the quality of this place. One of the cheapest places in Svolvaer but the room was average. The shower leaked all over the bathroom tiles, only one bathroom light went and it said there was a desk in the room but there wasn’t. Fine if you’re just wanting somewhere sheltered to sleep but I wouldn’t recommend it for more than a night
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Liked: Staff & service
Great deal
Check in process was very easy, you get all the information you need both in an sms and an email. The area was very quite. There is a fridge and the room is generally fine. Overall a great deal. This is almost 7 minutes by foot to the centre. Free parking was not included in the price, so we had to pay extra (14 euros) from 23 to 10 next morning. I would recommend this.
Stayed 1 night in Aug 2020

8/10 Good

Erik

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
There is little space for hanging putting clothes. There was also no TV. Otherwise god spacious room.
Stayed 2 nights in Jul 2020

8/10 Good

Olle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good transit hotel
Top hotel for transit travellers. Simple self-service check in close to the bus station and auto rental companies in Svolvær
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2020