10/10 Excellent
andrew, EDINBURGH
14 Apr 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 2nd time to Tromso,the last being in November of last year. On both occasions I chose a Clarion Hotel, two next to each other. Whilst this one did not have views from the rooms looking out to the Artic Cathedral this did not matter. The hotel was only a few steps away from the harbor. Whilst all the staff I met were very welcoming the young female Filipino on the front desk went the extra mile sourcing a plug to fit my uk items. She is a credit in providing excellent customer service and sure a credit to your hotel and company. I will definitely be back and will only chose a Clarion Hotel. I could not fault the restaurant, all the meals they provided including the afternoon coffee and cake are a nice touch at no extra cost.
The public areas could do with a touch up but this is minor to the excellent hospitality provided each time.
I would not hesitate to recommend this hotel or its sister one next door if you are planning a trip to Tromso.
andrew
Stayed 5 nights in Apr 2024