This property is way overpriced for the condition it is in. Old, worn and run down rooms, old mattresses, old very small bathrooms with tub-shower. Breakfast is not included. You can do much better for the price of this old hotel.
For the amount of money I paid per night I was expecting a lot more from the hotel. There were much nicer places that I stayed while in Japan for much less money. Had high expectations for a Hyatt and it did not meet them. Would not consider this property a 4 star hotel.
Excellent in all hotel ratings. The room is cleaned daily with fresh new towels and complete amenities. They also supply 2 free water bottles daily. The duvet comforter and beddings are brand new and clean with very comfortable Hyatt bed. I will always stay in a Hyatt hotel n
3 out of 4 restaurants open only Friday-Sunday but closes at 8pm. They suggest room service. Didn’t travel all the way to japan for room service. We had the club room with club access. One time I asked if I can bring my glass up to my room and they said no. Club access supposed to close 8pm by 7pm they’re taliking the food away.