Lobby sitting area

Reviews of The Central Residency

4 out of 5
The Central Residency
Manorama Road, Aristo, Thiruvananthapuram, Kerala

Reviews

9.0

Wonderful

Rating 10 - Excellent. 27 out of 47 reviews" "
Rating 8 - Good. 17 out of 47 reviews" "
Rating 6 - Okay. 1 out of 47 reviews" "
Rating 4 - Poor. 0 out of 47 reviews" "
Rating 2 - Terrible. 2 out of 47 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of the staff except reception seemed pretty good and professional. Front desk staff need be more humble and smiling. They acted as if we are not good customers. Looked rude.
Stayed 3 nights in Apr 2024

10/10 Excellent

Hema

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very clean and well maintained. The Staff were very helping. Hotel room was very specious and bathrooms were clean. Property is well located near to padmanabhaswamy temple.
Stayed 1 night in Mar 2024

8/10 Good

deep

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean, good location

10/10 Excellent

Mathew

Liked: Staff & service, property conditions & facilities
Very satisfied. Thank you.
Stayed 2 nights in Jan 2024

10/10 Excellent

Varghese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Jan 2024

8/10 Good

Janardhanan

Nice stay in a good hotel
Stayed 1 night in Dec 2023

8/10 Good

JAYAKUMAR

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was excellent. The selection was very good and it tasted excellent just like homemade food.
Stayed 1 night in Oct 2023

10/10 Excellent

Debashish

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and facilities.
Stayed 2 nights in Oct 2023

2/10 Terrible

Jose

Stayed 1 night in Jun 2023

10/10 Excellent

Pranav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Fantastic stuff and super comfortable stay
Stayed 1 night in May 2023

10/10 Excellent

Seshananda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is convenient location for visiting the city.
Stayed 1 night in Mar 2023

10/10 Excellent

Christopher, Daventry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great three day stay at this clean and modern hotel. The staff were professional and in the restaurant very attentive and friendly. Big rooms and tasty breakfast :)

10/10 Excellent

Annan

Stayed 1 night in Mar 2023

10/10 Excellent

Manoj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A decent hotel
A decent hotel, very close to the Railway station and some key access points. Nothing extraordinary but nothing to complain about. Food was good, lot of varieties. Service was good.
Stayed 1 night in Feb 2023

8/10 Good

Janardhanan

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Clean room
Stayed 2 nights in Feb 2023

8/10 Good

Anupama

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Decent Hotel for the price
Overall the hotel was decent, and the breakfast was good. However, one surprising factor was that the hotel had no complimentary water bottles and they were charging for them.
Stayed 1 night in Dec 2022

10/10 Excellent

Brijesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean hotel with modern amenities. Excellent service and customer friendly staff
Stayed 2 nights in Sep 2022

10/10 Excellent

Saradaamma

Liked: Cleanliness, staff & service
Excellent overall
Stayed 1 night in Jul 2022

10/10 Excellent

Kurian

Liked: Staff & service, amenities, property conditions & facilities
Stayed 13 nights in Jun 2022

8/10 Good

Ajithprasad

Stayed 1 night in Mar 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2021

8/10 Good

Dileep

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Central Residency
It’s a good hotel with highly courteous staff and good food in restaurant. The rooms are quite big and spacious. The only improvement the hotel needs is to air the English business news channels which are currently not shown. It’s located on mail city area with easy access to everywhere.
Stayed 3 nights in Mar 2020

10/10 Excellent

thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service. Very good breakfast and dinner buffet. Everything is close by - bus stand and railway station are walking distance.
Stayed 14 nights in Feb 2020

10/10 Excellent

GURMEJ K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid place to stay
Overall good experience ..... no complaints
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurant in the hotel. Very helpful staff.
Stayed 3 nights in Jan 2019
Response from Aji on 7 Jan 2019
Thank you for your valuable feedback. We are glad to hear this from you. "TCR" experience is all about people working together to create beautiful memories for all our guests and I am delighted to note that we were able to serve you well. Hope you would choose to stay with us for your next visit. Warm Regards. Ajith G Warrier/ General Manager.

8/10 Good

Verified traveller

Stayed 2 nights in Nov 2018
Response from Aji on 21 Nov 2018
Dear Guest, Thank you for your valuable feedback. We are glad to hear this from you. Hope you would choose to stay with us for your next visit. Warm Regards. Ajith G Warrier/ General Manager

10/10 Excellent

Arun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect choice
Looked brand new and excellent cleanliness and service, for a reasonable price. All places I needed to go to were close-by as well, so that was convenient.
Stayed 2 nights in Oct 2018
Response from Ajith on 25 Oct 2018
Thank you Mr. Arun for your valuable feedback. We are glad to hear this from you. Hope you would choose to stay with us for your next visit. Warm Regards. Ajith G Warrier/ General Manager

2/10 Terrible

YaZ, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible customer service! Avoid
I called the reservation phone to ensure that I am booking the right room for the right no. of people. The reservation details on Expedia shows that room is suitable for 3 adults and up to 2 kids. However the rooms given were only having 2 single beds! Tried speaking with the staff for additional beds. The staff in the reception was thinking we are asking for a favour. The Executive Double room is much much smaller than it shows on the photos. Was not a pleasant experience dealing with the reception staff and trying to make him understand that 3 adults and 2 kids can not sleep on 3 single beds. The irony is that, the reception staff does not consider the details on Expedia as valid. Avoid this hotel!
Stayed 1 night in Aug 2018
Response from Ajith on 2 Sep 2018
Dear Guest, Thank you for taking time out to review our hotel. At The Central Residency we are committed provide personalized service to our entire guest and that you can see from other guest reviews. But we have unfortunately fallen short of this goal during your recent stay. As you indicated in your feedback you experienced we apologize for the inconvenience caused due to the same. This is not the kind of service that we are known for. I assure you that your feedback has been taken up by me personally with the respective department heads and would not give you a chance to complain on your next visit. I truly hope that you will give us a chance to better deliver upon the guest service you deserve and welcome you back. Warm regards, Ajith G Warrier General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Ajith on 30 Aug 2018
Dear Guest, It was a pleasure to have had stay at The Central Residency, Trivandrum recently. Thank you so much for reviewing us I am so happy to learn that every aspect of your experience with us was memorable. It feels wonderful to receive such feedback from our guests and I am overwhelmed each time by the commitment of our team to create fond memories for our guests. We look forward to the pleasure of welcoming you back many more time. Warm regards, Ajith G Warrier General Manager

8/10 Good

Unni, Dallas, tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Has all the amenities I needed, simple but very clean.
Stayed 2 nights in Aug 2018
Response from Ajith on 14 Aug 2018
Dear Guest, Thank you for this excellent review. Glad to note that you had impressed with our amenities and cleanliness . We constantly strive to provide our guests with a memorable service experience and I am happy that we were able to deliver the same to you. Once again, thank you for your warm and review, and look forward to welcoming you back very soon. Warm regards, Ajith G Warrier/ General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Ajith G on 1 Aug 2018
Dear Guest, Greetings from The Central Residency, Trivandrum!! Thank you for choosing The Central Residency for your recent stay and for this excellent review. Glad to note that you had comfortable stay. We constantly strive to provide our guests with a memorable service experience and I am happy that we were able to deliver the same to you. Once again, thank you for your warm and review, and look forward to welcoming you back very soon. Warm regards, Ajith G Warrier/ General Manager

8/10 Good

Unni, Dallas, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, comfortable rooms, mordern aminities and great service. Will stay here again.
Stayed 1 night in Jul 2018
Response from Ajith on 31 Jul 2018
Dear Guest, Thank you for posting your review about your stay at The Central Residency, Trivandrum! We really appreciate knowing we could contribute positively to your hotel experience. We look forward to welcoming you back for another comfortable stay. Regards Ajith G Warrier /General Manager

8/10 Good

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Ajith G Warrier on 26 Mar 2018
Dear Guest, Thank you for staying with us and for your time to rate the stay .We are delighted to note that you had a pleasant experience with us. Thank you once again for your time and we look forward to welcoming you back soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel Centrally located
Best Of its Class. Experienced Reception staff and good Hospitality,Delicious Food overall good experience comfortable and safe stay
Stayed 1 night in Mar 2018
Response from Ajith G Warrier on 6 Mar 2018
Dear Guest, It was a pleasure to have had you stay at The Central Residency during your recent visit to Trivandrum. Thank you for taking time to review. Your positive observations regarding our product, Hospitality and food is inspirational for all of us. Also, your recognition of our service and the fact that you found our staff very helpful is an honour for the team. It is our continuous effort to provide our guests with the highest level of service and to make their stay truly memorable. I do hope that you have many more opportunities to visit us again very soon and once again thank you so much for posting such a detailed review. Warm Regards Ajith G Warrier General Manager

10/10 Excellent

jitender, NEW DELHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location near RAILWAY junction
Service good staff cool and very humble near RAILWAY STATION
Stayed 1 night in Feb 2018
Response from Ajith G Warrier on 1 Mar 2018
Dear Guest, Thank you for staying with us and for your kind review We are delighted to note that we had exceeded your expectation; and appreciate your valuable feedback on our, service, staff and location. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. With kindest regards, Ajith G Warrier General Manager

10/10 Excellent

BHASKAR, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel - Value for money
Courteous staff & managers. Quality of food was good. Room service & hospitality services were also good. Ambieance of the hotel & Executive Room in particular was great. Equivalent to any 5 star hotels. I would like to not only stay in this HOTEL but also recommend to my friends.
Stayed 1 night in Feb 2018
Response from Ajith G Warrier on 1 Mar 2018
Dear Guest, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our food, room service, hospitality and ambiance as well as our services. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. With kindest regards, Ajith G Warrier General Manager

10/10 Excellent

sandy, new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
One of nicest hotel we stayed during our trip. Good location , excellent rooms and staff, very clean. Definitely recommend this hotel to every one who is staying in Trivandrum.
Stayed 1 night in Feb 2018
Response from ajith on 18 Feb 2018
Dear Guest, Greetings from The Central Residency, Trivandrum!! We appreciate your time to write the review about your stay at The Central Residency, Trivandrum. Thank you for your generous compliments for our location, Cleanliness, Room, and staff that you have shared. The Central residency, Trivandrum experience is all about people working together to create beautiful memories for all our guests and I am delighted to note that we were able to serve you well. Your kind and generous comments are much appreciated and are a great source of motivation for our team. Thank you once again for sharing your feedback. Our team and I look forward to welcoming you back soon. Warm Regards, Ajith G Warrier

10/10 Excellent

Ravindran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay with family
Check in was quick and efficient. We were upgraded. Excellent food. Buffet had good variety.
Response from Ajith G Warrier on 7 Jan 2018
Dear Guest, Thank you for your heart-warming praise and words of appreciation for our hotel, food and our hospitality. Your compliments have been received with humble gratitude and genuine delight by all of us at the hotel. We constantly strive to provide our guests with a memorable service experience and I am happy that we are able to do exceed your expectations during your stay with us. I take this opportunity to assure you of our best attention and service at all times and we look forward to welcoming you for another enjoyable experience.

10/10 Excellent

NagaSridhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017
Dear Guest, Thank you for choosing The Central Residency, Trivandrum for your recent stay . “TCR” experience is all about people working together to create beautiful memories for all our guests and I am delighted to note that we were able to serve you well. Your review are much appreciated and are a great source of motivation for our team. Many thanks once again for taking the time to write this review. We look forward to have more opportunity to enhance your experience whenever you have Trivandrum in your travel list. Warm Regards Ajith G Warrier

8/10 Good

JAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
It was nice and a clean place. Apt when you are there on business purposes
Stayed 1 night in Jul 2017
Dear Guest Greetings from The Central Residency, Trivandrum. It is a pleasure to receive your feedback after your stay at The Central Residency, Trivandrum, We are delighted to read your fantastic review and sincerely thank you for your kind words of praise on our product and cleanliness . It is our constant endeavor to ensure we exceed the expectations that our guests have from us. Many thanks once again for taking the time to write the review. We hope to have the pleasure of welcoming you back many more times. Warm Regards Ajith G Warrier

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
NIce hotel with all facilities
overall very gud stay for couples and families. good service, nice staff, breakfast awesome.

8/10 Good

Verified traveller

Liked: Staff & service
looking for a clean place? find it here
cool stay. staff found very helpful and responsive. clean linen . a family hotel
Response from Ajith G Warrier on 12 Apr 2017
Dear Guest, Thank you for choosing The Central Residency, Trivandrum !! Your heart-warming praise and words of appreciation for our cleanliness and service have been received with humble gratitude and genuine delight by all of us at the hotel. Our constant effort to create a relaxing environment and offer efficient and friendly service and it is such a delight to note that every aspect of your experience was excellent. We and look forward to welcoming you back again and again.

10/10 Excellent

Hikari

Stayed 1 night in Sep 2023

10/10 Excellent

Takashi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフはタクシーの手配を含め親身に対応してくれ、とても良かった。
Stayed 1 night in Apr 2022