Reception

Reviews of Four Points By Sheraton Srinagar

3.5 out of 5
Four Points By Sheraton Srinagar
Badami Bagh Cantonment, Sonwar Bagh, Srinagar, Jammu & Kashmir

Reviews

8.4

Very good

Rating 10 - Excellent. 13 out of 20 reviews" "
Rating 8 - Good. 3 out of 20 reviews" "
Rating 6 - Okay. 1 out of 20 reviews" "
Rating 4 - Poor. 1 out of 20 reviews" "
Rating 2 - Terrible. 2 out of 20 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

RISHI

Travelled with family
Liked: Cleanliness, staff & service
Not Worth as per price.. Look Out for other option
I would say its OVERVALUED, as per price they are charging.. 1. Facility wise -- Its lacking if compared to brand 'Marriott'. Other hotels which are providing rooms at 1/3rd price are similar in security/cleanliness/room size/ambience No garden... No views.. Forget about other amenities 2. Location is not great.. Nearby area is dead. Its next to local wine shop 3. Not much options available for BREAKFAST.. Same fix limited/repeated menu options are available every day. Taste of items being served is not as per standards of 'Marriott'. I did not liked taste of any food item being served.. Simple Tea being served is not made out of milk, it's made of powdered milk .. tastes like machine tea. 4. No interiors , once u enter lobby.. only 4 set of old design sofas are available.. u will get a feel that where have u entered.. specially when u r coming with an image of "FOUR POINTS.. MARRIOTT" in ur mind :-) I would suggest to explore and avail more options, until u get this property at 1/3rd price of what they are offering now.
Stayed 4 nights in Oct 2023

6/10 Okay

Abhay

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property is extremely overpriced for the food and the kind of views it offered in the month of June. The food was really disappointing. The surroundings and the ambiance was nothing great.
Stayed 2 nights in Jun 2023

10/10 Excellent

Upasana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff! Comfortable stay

10/10 Excellent

Inderdeep

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

GAUTAM

Travelled with family and small children
Good
Stayed 1 night in Jun 2022

2/10 Terrible

Gandhi

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Saumil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Had a pleasant stay at Srinagar
Stayed 1 night in Jan 2022

8/10 Good

Ganesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel 4 point Sheraton,Srinagar
Ours was just an overnite stay.However the front desk was very courteous and even helped to provide some aid to my spouse with a slight injury.Our room was very spacious and clean.Although the room faced the main thorougfare teeming with traffic,the room was quiet and comfortable to sleep in.We would have liked a better breakfast spread than what was provided.
Stayed 1 night in Sep 2021

10/10 Excellent

Vishal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent play to stay with clean environment and good food.
Stayed 1 night in Mar 2021

10/10 Excellent

Neha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and great hospitality with perfect location
Stayed 3 nights in Mar 2021

2/10 Terrible

Verified traveller

Stayed 3 nights in Mar 2019
Response from Irfan Hussain on 30 Apr 2019
Dear Guest, Thank you for choosing to stay at the Four Points by Sheraton Srinagar and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We would like to request an appropriate time to get in touch with you to discuss you dissatisfaction. we request you to share your contact details. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Srinagar. Sincerely, Irfan Hussain Assistant Sales Manager Four Points by Sheraton Srinagar

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good..me,my family and my friends loved our stay here
Stayed 2 nights in Mar 2019
Response from Irfan Hussain on 6 Apr 2019
Dear Guest, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Four Points by Sheraton Srinagar. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Four Points by Sheraton Srinagar and we hope you choose to create more memories here whenever your travels bring you back to Srinagar. Sincerely, Irfan Hussain Assistant Manager Sales Four Points by Sheraton Srinagar

10/10 Excellent

SIFAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The chief Rahman, Tahir and bilal did a very good
Stayed 4 nights in Feb 2019
Response from Irfan Hussain on 6 Apr 2019
Dear Guest, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Four Points by Sheraton Srinagar. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Four Points by Sheraton Srinagar and we hope you choose to create more memories here whenever your travels bring you back to Srinagar. Sincerely, Irfan Hussain Assistant Manager Sales Four Points by Sheraton Srinagar

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a good stay at Four Point. But there was no view and it great facilities. It’s a decent property with excellent service.
Stayed 1 night in Feb 2019
Response from Irfan Hussain on 6 Apr 2019
Dear Guest, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Four Points by Sheraton Srinagar. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Four Points by Sheraton Srinagar and we hope you choose to create more memories here whenever your travels bring you back to Srinagar. Sincerely, Irfan Hussain Assistant Manager Sales Four Points by Sheraton Srinagar

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional service.
Exceptional service. Large comfortable rooms. Good breakfast buffet. Good restaurant. I’ll miss this hotel whenever I stay anywhere else.
Stayed 5 nights in Nov 2018

10/10 Excellent

RayRam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent everyone was friendly and professional Food was great Service was exceptional
Stayed 4 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
The hotel was great. Amazing and friendly staff, outstanding service and I would like to compliment on the Gohst Briyani, very delicious and I had this briyani for all my 4 days in Srinagar.
Stayed 4 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

8/10 Good

GIRISH, DELHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel new construction
Staff cooperation was very good. Breakfast was good but food of south of india should be improved. Dinner quality & menu was not satisfactory. It should be improved for vegetarians.
Stayed 4 nights in Dec 2017

10/10 Excellent

Atul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recommended stay for all
the staff was very good, i recommend this hotel to all,, they are very hospitable and pleasant to talk to the manager was very courteous,, highly recommended
Stayed 5 nights in Dec 2017