I was glad that they were kind enough to respond to me in Japanese.
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เข้าพัก 2 คืน, พฤษภาคม 2024
การตอบกลับจาก RSVN Dept. วันที่ 14 พ.ค. 2024
Dear guest. Thank you for your review and for choosing Solaria Nishitetsu Hotel Myeongdong. We are glad to hear that you enjoyed your stay. We look forward to welcoming you back to our hotel in the future. Best regards,
Convenient location. Easy access to transport. Efficient staff. Outstanding breakfast. Hotel quiet and clean. Our first choice for next trip to Seoul.
Guillermo
เข้าพัก 4 คืน, พฤษภาคม 2024
การตอบกลับจาก RSVN Dept. วันที่ 14 พ.ค. 2024
Dear Guillermo. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. If you come to Seoul again, we would love to have you here with us. Kind regards.
There is no lounge for drink, no bar. And it is literally middle of myundong street, it’s chaose whenever i leave. Should’ve known better
Chloe
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก RSVN Dept. วันที่ 14 พ.ค. 2024
Dear Chloe, Thank you for staying at Solaria Nishitetsu Hotel Myeongdong. First and foremost I am very sorry to hear that you were unhappy with your experience here at Solaria. Since the hotel is located right in the middle of the shopping district of Myeongdong and it is very convenient but can be very busy. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments. Best regards,
Very convenient to walk from MeongDong station, Nanta theater, and many other restaurants and shops.
RISA
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Front desk Lim soowoon วันที่ 4 พ.ค. 2024
Thank you for taking the time to share your feedback about your recent stay at Solaria Nishitetsu Hotel Seoul Myeongdong.We're delighted to hear that you found our hotel conveniently located within walking distance of Myeongdong station, the Nanta theater, and a variety of restaurants and shops. Our prime location in the heart of Seoul's bustling district aims to provide our guests with easy access to all the attractions and amenities the area has to offer.We appreciate your positive feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,
Rooms were small. Towels were thin and small. Pillows were uncomfortable. Easy access to Myeongdong Street for food and shopping.
Catherine
เข้าพัก 5 คืน, เมษายน 2024
การตอบกลับจาก Front desk Lim soowoon วันที่ 4 พ.ค. 2024
Thank you for taking the time to share your feedback about your recent stay at Solaria Nishitetsu Hotel Seoul Myeongdong.We're glad to hear that you found our hotel conveniently located near Myeongdong Street, making it easy to explore the vibrant food and shopping scene of the area.However, we're sorry to learn that the size of the rooms, towels, and pillows did not meet your expectations. Your comfort is important to us, and we will certainly take your comments into consideration as we strive to improve our guests' experiences.We appreciate your valuable feedback, and we hope to have the opportunity to welcome you back in the future and provide you with a more comfortable stay.Warm regards,
I had an easy two-night stay at the Solaria. I liked the location as it was close to two metro stations and only a short walk to a major street to catch a taxi. Staff were extremely nice, responsive, and helpful. I was on the 7th floor and heard absolutely no noise from the busy streets below. My room was clean, and I appreciated all amenities.
My one complaint is that both the carpet and the wallpaper are old and contain stains. I do legitimately think the room was clean, but stains give the appearance that it's not. Updates are needed.
Rhianna
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Front desk Lim soowoon วันที่ 4 พ.ค. 2024
Thank you for sharing your experience with us.We're pleased to hear that your two-night stay at Solaria Nishitetsu Hotel Seoul Myeongdong was comfortable and convenient. Our location near two metro stations and within walking distance to major streets makes exploring the city hassle-free.It's heartening to know that our staff left a positive impression on you with their kindness, responsiveness, and helpfulness. Ensuring our guests feel well taken care of is a top priority for us.We appreciate your feedback regarding the condition of the carpet and wallpaper in your room. Rest assured, we take cleanliness and maintenance seriously, and we will address this issue promptly to ensure a more pleasant experience for our guests in the future.Thank you again for choosing to stay with us, and we hope to have the opportunity to welcome you back for another enjoyable stay.Warm regards,
Location, location, location. In the midst of the Myeongdong shopping street, but away from the noise and bustle, this is my second time at this hotel and will continue to be my mainstay in Seoul. Clean, comfortable, and a welcoming place to be.
Mafan
เข้าพัก 6 คืน, เมษายน 2024
การตอบกลับจาก Front desk Lim soowoon วันที่ 4 พ.ค. 2024
Thank you for choosing to stay at Solaria Nishitetsu Hotel Seoul Myeongdong and your glowing review.Thank you for your glowing review!We're delighted to hear that Solaria Nishitetsu Hotel Seoul Myeongdong continues to be your preferred choice for accommodation in Seoul. Our prime location in the heart of the bustling Myeongdong shopping street allows for easy access to all the attractions while providing a peaceful retreat away from the noise and bustle.It's wonderful to know that you found our hotel to be clean, comfortable, and welcoming. Maintaining a warm and inviting atmosphere for our guests is always our priority, and we're thrilled that you felt at home during your stay.Your loyalty as a returning guest means a great deal to us, and we're honored to have the opportunity to host you for the second time. We look forward to welcoming you back for many more enjoyable stays in the future.Warm regards,