In the entertainment district, Grand Hyatt San Francisco is in Downtown San Francisco, a walkable area in San Francisco with good shopping. Lombard Street and Alcatraz Island are notable landmarks, and the area's natural beauty can be seen at San Francisco Bay and Presidio of San Francisco. Looking to enjoy an event or a game while in town? See what's going on at Oracle Park. Discover the area's water adventures with windsurfing nearby, or enjoy the great outdoors with hiking/biking trails.
Eco-certified hotel near Moscone Convention Center
Located close to Lombard Street and Oracle Park, Grand Hyatt San Francisco provides an art gallery on site, a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy a meal at OneUp Restaurant, the on-site buffet restaurant. In addition to a fireplace in the lobby and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
Express check-out, express check-in and a reception hall
A ballroom, wedding services and luggage storage
Guest reviews say great things about the helpful staff
Room features
All 668 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning. Guests reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
Pillowtop mattresses and free cots/infant beds
Bathrooms with designer toiletries and hairdryers
Wardrobes/cupboards, recycling and fridges
Awards and affiliations
Eco-certified property This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
Languages
Chinese (Mandarin), English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Height restrictions apply for on-site parking
Limo/town car service
Secured, covered valet parking on site (USD 85.50 per night; includes in/out privileges)
Food and drink
Daily buffet breakfast available for a fee: USD 36 for adults and USD 18 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Restaurants on site
Coffee Cart
OneUP Lounge
OneUp Restaurant
Things to do
24-hour gym
Art gallery
Family friendly
Free cot
In-room refrigerator
Laundry facilities
Microwave on request
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
24-hour business centre
25 meeting rooms
30,000 square feet of conference space
Computer station
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
Destination fee: USD 40.68 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately USD 36 for adults and USD 18 for children
Covered valet parking fee: USD 85.50 per night (in/out privileges)
Pet deposit: USD 100 per stay
Pet fee: USD 100 per accommodation, per stay
Service animals are exempt from fees
In-room microwave fee: USD 25 per day
Rollaway bed fee: USD 30.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Grand Hyatt San Francisco Union Square
Hyatt Hotel San Francisco Grand Square Union
Grand Hyatt San Francisco Union Square Hotel
Grand Hyatt San Francisco Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Loved the service and staff were very nice and friendly. Room was on the smaller size, needed more electric sockets in more convenient locations. Standard room design was a bit awkward and clunky, like toilet paper holders were in an awkward position the sink was too large and left little counter space for sundries and no bathroom fan. Food was very poor quality for the price. Tasted like frozen entrees microwaved and served lukewarm. We had soup, pizza and fish and chips. The drinks were great but food was a bit disappointing. The service definitely made up for these minor criticisms.
The staff was amazing and the restaurant on the property is good too. It’s a very clean hotel and steps away from shopping and union square.
Anna
Stayed 2 nights in Apr 2024
8/10 Good
Heidi
Travelled with partner
19 Apr 2024
Liked: Cleanliness, staff & service
Liked the location! Near cable cars, streetcars, union square and a short distance to Chinatown and the Wharf. A little dated but had a fantastic staff!!
The room was typical for a large hotel chain, large and clean. The service however was terrible. My colleague and I were treated so disrespectfully on more than 3 occasions by different staff members. Hopefully they work on their customer service.